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The WhatsApp channel isn't working
# 🤝help
e
Report Id: report_01KTY7BZBH79NKETX7H1WG69J7 User messages are no longer reaching the bot through the WhatsApp channel. When someone sends a message, it appears as neither delivered nor received, showing only a gray check mark. I haven’t reached the message limit, and when I check the logs, the only error I find is: Failed to send text message from bot to WhatsApp. Reason: (#3) Application does not have the API granular permission to make this call. ------ Right now, two gray checkmarks are appearing, but the bot still isn't responding https://cdn.discordapp.com/attachments/1515017494908375060/1515017495252172880/image.png?ex=6a2d797e&is=6a2c27fe&hm=0ef8f54d97cddc085b214536606622a79426e3b9ea3d3f5c3ba76ce03c212a4f& https://cdn.discordapp.com/attachments/1515017494908375060/1515017496162472076/2Q.png?ex=6a2d797e&is=6a2c27fe&hm=1328fa8f3295d79dc07e91fca8231dd72ee3c26e8bbbd7363d4e0c1e617c514d&
Update: The bot is responding to new conversations, but it still isn't responding to the ones that had the issue.
p
I'm afraid I'm experiencing the same inconvenience. Would there be any solution for this? Thank you in advance.
q
Hi there, there was a meta outage at that time. Is everything as expected now?
e
Hi, everything is normal for now. Thank you very much.
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