Hello Support Team, I am currently experiencing an issue with my Botpress chatbot integration for Instagram. Inside Botpress, the platform shows that the messages are being sent successfully. However, on Instagram, the messages are not actually delivered or visible to some users. In short some part of users getting messages and another random part is not getting messages even though botpress is showing that message is sent. Could you please help me identify the cause of this issue and advise on how to fix it? Thank you in advance for your support. Best regards, Odil first screenshot is instagram inbox second screenshot is botpress inbox https://cdn.discordapp.com/attachments/1507339909512429598/1507340734049812550/Screenshot_2026-05-22_at_16.13.10.png?ex=6a118bf4&is=6a103a74&hm=02c9ab68eee213ccdcbb835dd87c8dfd209b0b27eb81d9eec15e509984b2409a& https://cdn.discordapp.com/attachments/1507339909512429598/1507340734590881862/Screenshot_2026-05-22_at_16.13.38.png?ex=6a118bf4&is=6a103a74&hm=ee4c1e78ea1b3b68d379e95c4341e2cb769c909610edc463b9a56e12b15b6e5e&

Can you send your workspace ID please? I'll take al ook at your bot directly.

wkspace_01KRXF9WBA6YSY4JM7M1HJ8M6B