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Webchat Footer Configuration
# 🤝help
f
freezing-country-76570
03/10/2026, 9:17 AM
My individualized Footer of my Webchat Appearance does not change in the real Webchat environment. What can I do? Thank you very much 🙏
https://cdn.discordapp.com/attachments/1480856981765099641/1480856982285062155/58c180ce-1bb8-4b26-a821-3903bd76699c.png?ex=69b13309&is=69afe189&hm=9fd0fde2e1bc5994eb11e6b1ad9235bb5d8f9aa66c90b0cae3e48c78f8365b26&
https://cdn.discordapp.com/attachments/1480856981765099641/1480856983027450008/image.png?ex=69b13309&is=69afe189&hm=112e4d814121c26c45f71d584440d29342608b9e89cfe737f7715610aad789fe&
l
loud-crowd-60573
03/10/2026, 3:07 PM
Can you try re publishing your bot please 🙂
f
freezing-country-76570
03/11/2026, 8:19 AM
I tried - in the studio as well as in the workspace. Should I maybe contact the Frontend Developer from the website which embeds the chatbot?
l
loud-crowd-60573
03/11/2026, 2:18 PM
Can you share your bot ID
f
freezing-country-76570
03/12/2026, 9:26 AM
35e3a14a-1128-44f8-aba4-c2e9cb50318d
freezing-country-76570
04/01/2026, 12:53 PM
Dear
@loud-crowd-60573
, as the issue persists I would be really grateful for some help on this topic!
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