ISSUE WITH FULL CONVERSATION TRANSCRIPTION
# 🤝helpr
rough-dawn-19545
02/22/2026, 4:35 PMreport_01KJ341HFNZASXF2QCVFX2WD6M
The variable {{conversation.SummaryAgent.transcript}} is not working correctly. It only shows the last 5 messages of the conversation. In practice, it is behaving exactly like {{conversation.SummaryAgent.summary}}.
I would appreciate it if you could let me know how to resolve this.
b
bright-rose-96887
02/23/2026, 10:43 AMdid you ceckout the summary settings ?
wide-umbrella-5226
02/23/2026, 4:02 PMprobably just need to change that
wide-umbrella-5226
02/23/2026, 4:02 PMgo to your agents and click the summary agent
l
loud-crowd-60573
02/23/2026, 4:31 PMupdate us when you can 😄
r
rough-dawn-19545
02/25/2026, 2:25 AMI had it enabled but I hadn't noticed the transcript max messages. tks!
2 Views