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Carousel: Label vs Postback Bug 🚨
# 🤝help
r
In the Carousel card, when choosing an option with the 'Say something' action, the bot ignores the Postback and only returns the Label text. Postback values aren't being stored. Is anyone else experiencing this or knows a fix?
l
According to the docs, when a Carousel card uses the 'Say something' action, Botpress treats the button click as a regular user message and only returns the button label. The postback value is not captured, so you can’t store or act on it.
r
Thanks for the clarification, Ross! In that case, is there a formal way to request Postback support for the 'Say something' action in future updates? Should I submit this in the #feature-requests channel?
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