Studio Inaccesible
# 🤝helpb
better-optician-3834
02/05/2026, 7:35 AMhey quick one, why when I'm login back (last log in is around a month ago) on app.botpress is still my email. but when jump into studio.botpress the email account is anonymous.user@botpress.com? and I cannot change or cliick anything.
thanks!
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here's the url https://studio.botpress.cloud/770370e7-8760-4d02-af83-f1d085d6aca9/flows/wf-main?hubItemId=intver_01KFXRGP2016W6P7ZYKFSRTD5P
https://cdn.discordapp.com/attachments/1468872556890030212/1468872557187829810/Screenshot_2026-02-05_at_14.31.26.png?ex=698599ab&is=6984482b&hm=e5c09cdb04c15b956eae38d8dce9959e1f1f66546b32d6c24ab14cda26f42fe0&
https://cdn.discordapp.com/attachments/1468872556890030212/1468872557573836901/Screenshot_2026-02-05_at_14.30.16.png?ex=698599ac&is=6984482c&hm=543baee75d039a300f2ab42ab88f506edeb2096c420be76c05b44b07044af871&
l
loud-crowd-60573
02/05/2026, 2:53 PMWhat is your current botpress email?
loud-crowd-60573
02/05/2026, 2:57 PMAfter accessing your bot I can see the email here:
loud-crowd-60573
02/05/2026, 2:57 PMCan you try just logging out and logging in ?
b
better-optician-3834
02/06/2026, 2:40 AMyes that's my email, many thanks! 🙏🏻