Hello, I am using the platform for a production chatbot and need to implement a scenario where the bot can be fully stopped (paused/disabled) in specific chats, while continuing to operate normally in others. Please clarify: 1.⁠ ⁠Is there native support for: - Pausing a specific conversation, - Manually or programmatically resuming it later? 2.⁠ ⁠What are the recommended approaches for this use case? - Using conversation or state flags, - Event-level handling (message interception), - Human takeover / agent handoff, - Channel- or chat-level restrictions? 3.⁠ ⁠Are there any best-practice architectures for: - Transferring a conversation to a human, - Completely silencing the bot in that chat, - Then safely returning control back to the bot? Additionally, please provide: •⁠ ⁠Official documentation on pause/resume conversation features, •⁠ ⁠Example flows or supported use cases, •⁠ ⁠Training materials or guides related to human handoff and conversation control. I am only interested in supported and recommended solutions suitable for production use.