How can I make the bot show the user that the bot is thinking and looking for the information?
After the first message it does show three dynamic dots "..." that let the user know that the bot is thinking, but it does not always show up!
Is there a card for this or any way to use an execute code card for it?
l
loud-crowd-60573
01/14/2026, 8:58 PM
The 3 dots would be the indicator that represents it is looking for information!
p
plain-smartphone-61069
01/14/2026, 9:03 PM
Yess I know, but sometimes it doesn't show up:
My KB's have lots of information so the bot usually takes a little to answer, so I have configured a message like "please wait a moment..." to be more interactive.
However, after it displays that message, the bot doesn't show the 3 dots again althought it is still thinking and about to send another message to the user
l
loud-crowd-60573
01/14/2026, 9:17 PM
Yeah, unfortunetly there is no additional features to adjust this.
w
wooden-beard-40210
01/16/2026, 4:30 PM
actually there was a card "show typing indicator" but it disappeared a few weeks ago