Setup Details Bot is successfully published to: Webchat ✅ (working) Messenger ✅ Instagram ✅ (shows “never invoked”) Instagram account is a Business account linked to a Facebook Page. Facebook App is configured with: Instagram Graph API Messenger permissions Webhook registered and verified Botpress Integration-IG app is active in Meta’s Accounts Center. All required permissions are granted. “Access your business message information” is toggled ON. App was reauthorized and verified. 🧪 Troubleshooting Steps Taken Reauthorized Botpress Integration-IG via Meta Accounts Center. Uninstalled and reinstalled Instagram channel in Botpress Studio. Verified webhook and app permissions. Sent test DMs from other Instagram accounts — no logs or events appear in Botpress. https://cdn.discordapp.com/attachments/1452969496565387275/1452969496989007893/Screenshot_2025-12-23_115926.png?ex=694bbeca&is=694a6d4a&hm=b4ff3c7a683dc8d337c1ae7519b4c8d8620ce76e9c06de13ce5f9c6611a579c7& https://cdn.discordapp.com/attachments/1452969496565387275/1452969497769017398/Screenshot_2025-12-23_121207.png?ex=694bbecb&is=694a6d4b&hm=62ff49530ce077aa8ebf5624cecaa9db7e4f56ac3b61b7de5cbac5f8fbb6d940& https://cdn.discordapp.com/attachments/1452969496565387275/1452969498251497544/Screenshot_2025-12-23_121728.png?ex=694bbecb&is=694a6d4b&hm=f41b9ada1055e6879114c41621b4140f45937379389de21617cf895e2ab53ed8&

hey im trying to do this too can you plaese help me i sent you a request

Hey Chris 😄 what exactly is the issue?

I have tried publshing the chatbot using the the method I have showed in the video below https://www.loom.com/share/88b32aaedf6140789ebc92057bf9dc9b

Have you followed the guide posted on our docs?

Hey, ross, i tried to connect my ig to botpress i did OAuth it worked but it didnt reply to answers, then i tried meta app developer the configure was succesfully confirmed the only thing happens is either the webhook is wrong, which most likely is this is my webhook : https://webhook.botpress.cloud/162b193f-8577-4922-b813-43b182c3e1f8, i did everything according to the doc, when i try to configure the webhook in meta app developer it says the following The callback URL or verify token couldn't be validated. Please verify the provided information or try again later. If you could kindly help that would be very much appereciated