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Autonomous Node not following my prompts
# 🤝help
n
Hi @loud-crowd-60573, I have recorded my issues in this Loom video https://www.loom.com/share/9ada26d960a5473e8733e40a90c9e32f Report ID: report_01KD4Y2R810KG5MJXP1FZE45QF
l
Will follow up as soon as I'm in office!
Seems it was an LLM issue + combined with the your instructions being too complicated.
I copied your AN and changed up the instructions, as well as changed up the LLMs and the answer seems to now be displaying! Will leave it in your workspace so you can take a look!
n
saw you changed it to GPT 4.1. Is this a better model to use for now?
l
I was playing around with them until I found one that worked. It worked fine so I kept it!
n
It's weird, isn't it? Because it seems like this account cannot use other models? But Claude Sonnet 4.5 was working as of last week
@loud-crowd-60573 since GPT 4.1 didn't work so I changed it back to Sonnet 4.5 and optimised my prompts, it was working for a while until it died again https://www.loom.com/share/b1289143e3464d01931847a61d9189cd
l
I did as much as I can on my side, you're best bet is to use the customer solution engineer support chat!
n
I don’t think they are receiving my messages via the live chat 😔 Any chance you could forward this case to the support team?
l
Why do you say that? We work on EST ours so most of them started getting on about 30 minutes ago
But we are soon working to get that 24/7 support👏
Has it not been working for a while? This important because it's a big benefit of the plus plan
n
l
Try again please!
n
I'll restart the conversation but I have 2 different cases to log, how do I do it separately?
l
Once you get into a chat with an agent, feel free to explain 1 at a time
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