Hi Botpress community 👋
I’m building a B2B2C chatbot and need to call my backend API to fetch dynamic data (nearest locations by text address).
I’d like to ask very specifically:
1. Where exactly do we call an external API in Botpress UI?
- Is it via Actions?
- Or directly inside a Flow node?
2. Recommended flow
- Get user input address, landmark in text form (ex: customer ask storage near Eifel Tower -> Chatbot scan the data and suggest the nearest storage point)
- Send it to backend API
- Receive JSON response
- Return results to the user
Any step-by-step guidance or doc link would be really helpful.
Thanks 🙏