Since a recent update, the Conversations page now shows a new conversation every time a page with the Botpress widget loads — even if the user never clicks the chatbot icon. Previously, a conversation was only created after the user opened the chatbot. How can I configure Botpress so that: - conversations are only created when the user actually starts interacting, and - the list doesn’t get flooded with users who only loaded the page but never wrote anything? (I’ve attached a screenshot showing the issue.) https://cdn.discordapp.com/attachments/1446734553623302247/1446734553942065266/image.png?ex=6943908c&is=69423f0c&hm=949c7e6e716ccdcc7b66d5a66d3929e620cfbfa7cc8fd72fc8886fb296d2e510&

I have the exact same problem! Can someone explain how to fix this please?

Hi, do you have any function calls to send user data to the webchat, to open or show the webchat, or to send custom events to the bot? Which injector version are you using?

I don't think so. What do you mean by “injector version”? I'm not sure where I can see that. My system no longer shows huge amounts of entries, but I still see conversations with no messages. So as soon as someone opens the chat widget, a conversation is created — even if they never write anything. That part isn't very useful, because I have to manually go through all those empty conversations to find the real ones. Would be great to know if there's a way to prevent this.

have you the page link with webchat?