Hi all — I’m trying to reliably send a full conversation transcript + summary from Botpress to Make.com, even when a user abandons the chat.
Currently have summary Agent enabled and storing conversation.SummaryAgent.summary and conversation.SummaryAgent.transcript
Is there any supported or recommended way in Botpress to detect inactivity / abandonment (e.g. X minutes with no user messages), or run logic when a conversation effectively ends, without manually wiring execute cards after every user message?
If not, is handling inactivity externally (e.g. Make.com with a delay + datastore) the intended pattern?
Thanks in advance.