https://discord.gg/botpress logo
Transcript/summary of whole conversation
# 🤝help
b
Hi all — I’m trying to reliably send a full conversation transcript + summary from Botpress to Make.com, even when a user abandons the chat. Currently have summary Agent enabled and storing conversation.SummaryAgent.summary and conversation.SummaryAgent.transcript Is there any supported or recommended way in Botpress to detect inactivity / abandonment (e.g. X minutes with no user messages), or run logic when a conversation effectively ends, without manually wiring execute cards after every user message? If not, is handling inactivity externally (e.g. Make.com with a delay + datastore) the intended pattern? Thanks in advance.
l