In chrome, tried incognito, my botpress page does not load. It has worked before, but last time I used the site was maybe a couple weeks ago.: https://cdn.discordapp.com/attachments/1420056400255651971/1420056401027534879/image.png?ex=68d40215&is=68d2b095&hm=b0eeec28d75cc5b5d3f596fdf6aee3c61765ae5940ce655355beb42e8f860bf7&

I have a problem — my bot has the PDFs for the knowledge base uploaded, but it doesn’t recognize them. It also doesn’t detect their size and can’t find any information. I upload them, it indexes them… but then it can’t find any answers. https://cdn.discordapp.com/attachments/1419895740838449253/1419895741928706048/Sin_titulo2.png?ex=68d36c75&is=68d21af5&hm=ba501bf54c152a0ec3ab4c3c8ee241b729732696d990773a252ccde8454ee105& https://cdn.discordapp.com/attachments/1419895740838449253/1419895742872682626/Sin_titulo3.png?ex=68d36c75&is=68d21af5&hm=450004b33f8496a66edb8502caa47ac00e56c288f6d47c10e162f7a155776cb8& https://cdn.discordapp.com/attachments/1419895740838449253/1419895743627395123/Sin_titulo.png?ex=68d36c75&is=68d21af5&hm=12328fbf6d363f9a28f3e7a66469702ba81c5a5d1a7aa9bc1a090eb0c9f85c9c&

Does this integration work in autonomous nodes? Would love to have the agent speak its responses. I have this set up rn but no voice is happening. My api keys are all correct as well. https://cdn.discordapp.com/attachments/1419798886134059110/1419798886511280128/Screen_Shot_2025-09-22_at_4.32.26_PM.png?ex=68d31241&is=68d1c0c1&hm=101dcaa546c6f3bff32986a0dbdb758a0f4370e3a75d24de307c830e0510bfd2&

I need help with a bot that will collect information about contest participants from Telegram. The idea is that people who want to participate in the giveaway will enter the bot using a QR code, click the "I want to participate" button, and then I want the bot to get all available information about the person and enter it into a spreadsheet. I can only get the user's Telegram ID. Can I get their username, name, and phone number? So I can contact them after the giveaway.

Dyanmic Knowledge Bases

I have a bot connected to WhatsApp that uses the Freshchat integration. When a handoff happens, messages from WhatsApp to Freshchat go through, but not the other way around. This started after the latest Freshchat integration update—before that it worked perfectly. Is there any possibility of rolling back to the previous version of the Freshchat integration?

Hello, when we install the "Human in the loop API" plugin, we are asked to also install the "hitl" plugin... But it doesn't work.. The "hitl" plugin stay in "Installation pending" mode... And then anyway it seems that the plugin is "incompatible" ? https://cdn.discordapp.com/attachments/1419649039150092308/1419649046611755170/Capture_decran_2025-09-21_a_12.54.39.png?ex=68d286b4&is=68d13534&hm=7d5738bb3c0afea82cfc33fb9920ccf791f4fc3a247e2bfbf91a868ed82f3462& https://cdn.discordapp.com/attachments/1419649039150092308/1419649047832039535/Capture_decran_2025-09-21_a_12.59.17.png?ex=68d286b4&is=68d13534&hm=e27e60d3c8173661973dcb0c5ee3a214a20e20358691f654605de4c36c198aa7&

Good afternoon, I am wanting to send an SMS through MessageMedia, and yet, my "mate" (ChatGPT) only generates example code where it makes references to FETCH or AXIOS - and the BP script fails at that point. How do I ensure that one or the other are in place, or if this is a workaround so I can send an SMS? Many providers have a similar format I've seen. I welcome any feedback. Greg

Hi. I am looking to generate a six digit number (one time password) that I can send to an SMS service for user authentication. I have set the workflow variable called "OTP" up and made it a string. For some reason, the variable not stored. No error I can see either. workflow.OTP = (Math.floor(100000 + Math.random() * 900000)).toString(); What might I be doing wrong here please with storing the value? Greg

I want to connect Botpress with Chatwoot using a webhook. How can I set up the webhook in v12?

How can I configure my Botpress bot to automatically send periodic reports (summarizing data such as total orders, new customers, sales, etc.) on a weekly, monthly, and yearly basis to the admin or team via WhatsApp or email? Is it possible to connect the bot to a database or API to fetch this data, and then generate and send the summary as a message automatically? Also, can I schedule these reports easily using Flows or Workflows inside Botpress?

Hey is there a way to extend the voice input on the bot more than a second? We have detailed questions and people using the voice take pauses between sentences. is there a way to extend the voice input timeout? Or a way to keep the microphone button there after something is typed out. Because it disapears after something is written in the message box. https://cdn.discordapp.com/attachments/1419036945002004502/1419036945677291550/Screen_Shot_2025-09-20_at_2.02.35_PM.png?ex=68d04ca4&is=68cefb24&hm=19a9dc323659a0fdac2c2d839d13745389ce3a19d6b0288dc7f8ce9b0b4bd3d3&

My bot returns the same value at the same time. this is my workflow id: wkspace_01K066F4W22GH3YCN52EX1VJZB

Any way for the Botpress integration in WhatsApp to detect the customer's phone number?

Hi guys can you help with something? I'm questioning which is the best way to separate my documents in the Knowledge bases. The embedding pattern in other chatbot tools are 1000 caracters with 200 chars overlapping. - Does Botpress generate embeddings for text? If so, what is the character limit for the input used to create an embedding? - How many documents does Botpress typically retrieve when performing a similarity search? Is there a threshold for vector distance between documents when retrieving them? And can I configure the autonomous node to ignore results beyond a certain vector distance in the prompt?

Hi everyone, I’m running into a strange issue and could use some help. I have three bots in my account, and recently I noticed that Bot A is pulling data from Bot B, even though the data should be completely separate. To give you context: Bot A is set up for Customer A, and Bot B is for Customer B. But for some reason, Bot A now seems to think it’s Customer B, it’s mixing up the data and even introducing itself as if it were for Customer B. Has anyone experienced something similar? Could the support team help me figure out what’s going wrong here? Thanks in advance!

I would like to capture and store the current page URL in a variable, then parse it to extract the gclid and fbclid parameters. However, I haven’t been able to get it working. If anyone has a solution, I’d greatly appreciate your help. Thank you!

Hello everyone, Still new in Botpress, maybe you can help me with my concern :). I have an Autonomous Node, which I instructed to reply using our KB. It is now responding according to the data on our KB, so what I want now is to call an External API where I want to post the answer. The problem is that the card is not being called, even if I instructed it to. I have attached images to my workflow, instructions, and integrations. I really appreciate any help you can provide. https://cdn.discordapp.com/attachments/1418227184773894249/1418227379217629265/Screenshot_2025-09-18_at_9.14.12_PM.png?ex=68cd5aac&is=68cc092c&hm=92d6e1b18bfa1e46e681746b07c32ba1c0a35e3c95a498f8c46fdff9ba7821a4& https://cdn.discordapp.com/attachments/1418227184773894249/1418227380849348670/Screenshot_2025-09-18_at_9.14.21_PM.png?ex=68cd5aac&is=68cc092c&hm=5607f1b1647c9fac5aeb0422e8b6151cc5bb6d38d1f13de6b7054444e35a488f& https://cdn.discordapp.com/attachments/1418227184773894249/1418227381373505646/Screenshot_2025-09-18_at_9.24.50_PM.png?ex=68cd5aad&is=68cc092d&hm=9bd5106dedd68d3547239cda742e4667320b807d33474ab28cdf688b28834ff8& https://cdn.discordapp.com/attachments/1418227184773894249/1418227381897924710/Screenshot_2025-09-18_at_9.24.53_PM.png?ex=68cd5aad&is=68cc092d&hm=eef57b34c29c0e0b10f0798ace0c6e7faa7386f6835d869fc49725e95f776c74&

I’m building a food ordering bot on Botpress and my menu data is stored in Supabase (in the menu_items table with fields like id, vendor_id, name, price). I want the bot to fetch the menu for a given vendor and show it to the user in chat so they can pick items. Can you help me: Write the Supabase query to get the menu by vendor_id. Format the response (JSON or array) in a way Botpress can display as options. Show how to pass the selected item back into the bot flow.”

Hi guys ive been trying to put together a chatbot for my website and ive been testing it in the emulator and its worked great but when i test it in the chatbot under configure, its way way way worse. Does anyone else have the same problem and does anyone else know how to fix it?

I can't publish changes bot id: f01b8913-58c4-4ca8-a616-3aa93714c14e I can't publish changes, I can't send a report, I tried in incognito mode and it didn't work either. Can you help me? https://cdn.discordapp.com/attachments/1417909622093643797/1417909622655815853/Sin_titulo.png?ex=68cc32bd&is=68cae13d&hm=c4c80c87d7003a2c9c9cb528942d1f42e2c486597b77b7df947088a910355c6f&

Who knows the answer to the question of whether it is possible that the BotPress Community version is not suitable for anything? It does not know the usual Gmail, Qdrant, Supabase, Webhook, Iterate, etc. nodes. so it is a piece of shit. Is there a free chatbot available?

Hi, I'm having a problem linking my new number between WhatsApp and BotPress. I'm getting this error message: "This number is registered to an existing WhatsApp account. To use this number, disconnect it from the existing account. Then, return to this page and re-enter the number. Note: It may take up to three minutes for the number to become available." I've already done this. I´ve deleted my WhatsApp account, 12 hours ago, and this error message keeps appearing. It´s importarn to recall that the number i´m trying to use is brand new. It´s been given to me from the mobile carrier this week. Thicket reported in BotPress: report_01K5BT98HJXPTB8DHFG2KHYKXA

Cookies is my assumption, but my client gets outdated replies from my bot with old data from an older KB I had. How is this even possible? I want the bot not to cache anything on the browser so when I publish a new version, that is the one that's in use instantly. How do I do that?

Even though these variables exist and are meeting conditions the node isnt transitioning. I would appreciate any kind of help as to what i am suppoused to write here. https://cdn.discordapp.com/attachments/1417819674376278119/1417819674653098064/image.png?ex=68cbdef8&is=68ca8d78&hm=175d0666924be34a45d4e22a03da37012a4b1683f67fb6359f900d4b37b56ef7&

I am using ChatGPT4.1-mini and my bot suddenly has this issue... anyone facing this to? https://cdn.discordapp.com/attachments/1417762586966888478/1417762587483050044/image.png?ex=68cba9cd&is=68ca584d&hm=7a75ecc63aad22c5a38192728bd65a9fa8a32222036a809a29b7fabea4b5743e&

Hello, I am finding great use of Botpress for my academic research. I am investigating consumer behavior in AI usage and I love that I can embed the chat into Qualtrics as a simple iframe. It is also really great that I can bill all services a la carte and just pay for the things my team needs. I need some help with clearing persistent conversations. I have hundreds of participants use the same 10-20 computers to interact with the bot over the course of several days/weeks. I need the conversation to clear COMPLETELY by the time a new participant starts to interact for a new conversation. I have not had any issues with starting a new conversation from the same computer, but I am having the problem where all participants can see the entire conversation history of the chats from every single other participant who has used that computer. It seems like I can't turn conversation persistence off but can I have the bot do it for me in an autonomous node? Any help would be appreciated! Thank you!!!

Goal: when a user asks something on WhatsApp, the bot should fetch real data from Google Sheets (address, city, price, images, etc.) and reply dynamically. My questions: What’s the correct way to connect Google Sheets so the bot pulls live data? What table structure is recommended for the sheet (e.g. ID | Address | City | Price | Images)? How can I use this data inside a WhatsApp flow after the integration works? I already enabled the Google Sheets API, created a Service Account, and added it to my sheet. I just need guidance on the best setup to make the flow work. Thanks 🙏 https://cdn.discordapp.com/attachments/1417530028823941261/1417530029444829325/2025-09-16_-18.17.40.png?ex=68cad137&is=68c97fb7&hm=6b123ae9d0d94f476dff7e870d05c1b0a19131ea3d619e1a3f31cd1250db7a71&

Hi everyone, I am Fernanda, CTO at Analyzify360, a software consultancy. We have recently secured funding and are expanding our team. We are looking for motivated individuals who want to grow into skilled software developers, whether they are starting from a non-technical background or already have early experience in coding. Why this opportunity is different At Analyzify360, we do not just hire developers, we develop developers. Our model combines paid training, one-on-one mentorship, and real project work for U.S. clients. You will begin contributing and growing from the very first day. Two career paths available Career Switcher Fellowship - For professionals from non-technical backgrounds - Paid training program with structured learning and mentorship - Transition into a full-time developer role on U.S. projects Developer Residency (Early-Career Engineers) - For those with some coding exposure (internships, projects, or up to one year of experience) - Immediate hands-on work on production features - Dedicated mentorship and accelerated growth into mid-level roles What we offer - Competitive compensation starting from day one - Paid training and guided career progression - Real-world project experience with U.S. clients - A collaborative, supportive team focused on your growth What we are looking for - Strong communication and problem-solving skills - Ability to learn quickly in a fast-paced environment - Authorization to work in the United States (citizen, permanent resident, or other valid authorization; sponsorship is not available) - Prior coding experience is a plus (required for the Developer Residency, optional for the Fellowship) If this opportunity interests you, simply DM with INTERESTED and I will share the details, including upcoming cohort dates and compensation information. https://analyzify360.com/

Hi! I'm working on a Teams integration and added console.log statements to my hooks, but I can't see them in the Logs section of Botpress Studio. The hook is executing (I can see it in the execution trace), but none of my console.log outputs appear. Where should I be looking for console.log statements from hooks? Are they in a different location than the main Logs panel? Using Botpress Cloud, hook type: after_incoming_middleware