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# πŸ“„-docs-feedback
  • c

    curved-businessperson-32680

    05/14/2025, 3:14 PM
    The "For Developers" -> "Implement HITL" Section is Broken: https://botpress.com/docs/for-developers/sdk/interface/how-tos/implementing-hitl
  • m

    modern-van-806

    05/15/2025, 10:31 AM
    Most of the links that the botpress ai gives are broken and end up opening the docs homepage.
  • w

    white-nest-40686

    05/16/2025, 5:08 AM
    Have many sections been removed from readme.io?
  • e

    eager-forest-85623

    06/05/2025, 2:41 PM
    Hey Meesh! Sorry for the late reply β€” [here's the guide you're looking for](https://botpress.com/docs/webchat/interact/send-custom-events/from-webchat). Let me know if you run into any issues.
  • e

    eager-forest-85623

    06/05/2025, 2:45 PM
    Hey @fresh-fireman-491 , would you mind clarifying this? What are you trying to copy from one bot to another?
  • e

    eager-forest-85623

    06/05/2025, 2:46 PM
    Hey @wooden-beard-40210 , noted β€” our engineering team owns the SDK docs, so I'll raise this to them. Thanks!
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    eager-forest-85623

    06/05/2025, 2:47 PM
    Hey @white-nest-40686 , this has been updated [here](https://botpress.com/docs/for-developers/sdk/integration/use-your-own-llm). πŸ™‚
  • e

    eager-forest-85623

    06/05/2025, 2:50 PM
    Hey @acceptable-kangaroo-64719 , thanks for raising this issue. We've had an open ticket about this for a while β€” it seems to be broken on the docs platform's side rather than any broken links on our end. For now, you can still access it by opening it in a new tab, or pasting the URL directly into your browser.
  • e

    eager-forest-85623

    06/05/2025, 2:51 PM
    Thanks @curved-businessperson-32680 ! Fixed!
  • e

    eager-forest-85623

    06/05/2025, 2:52 PM
    Thanks @modern-van-806 , we're working on this! We're also updating docs links in the Studio UI β€” many have been fixed already.
  • e

    eager-forest-85623

    06/05/2025, 2:59 PM
    Hey @white-nest-40686 , we've fully deprecated the ReadMe docs.
  • e

    eager-forest-85623

    06/05/2025, 3:07 PM
    Sorry for the delay in responses everyone! Please keep sending feedback or issues in this channel ([or on GitHub](https://github.com/botpress/docs/issues/new)) πŸ™Œ
  • b

    bright-arm-28545

    06/06/2025, 10:00 PM
    Can we please get a properly updated doc on how to get user data (logged in user email and name) into botpress. spent 3 hours with GPT and scrambling this community. All the docs are expired or too old.
  • h

    handsome-salesclerk-96580

    06/07/2025, 3:56 AM
    Hey all, per this thread https://discord.com/channels/1108396290624213082/1378588953078267985 I'm wondering if we could add some example JSON for the "Event" field here https://botpress.com/docs/webchat/interact/send-custom-events/from-webchat#:~:text=Add%20anything%20you%20want%20to%20the%20Event%20field. Especially showing how to encode quotes etc and if there are any char limitations.
  • s

    stale-balloon-4068

    06/10/2025, 4:39 PM
    Hi Adrian - Thank you! So another user actually sent me [this link](https://botpress.com/docs/webchat/interact/send-custom-events/from-webchat) because the last step for my project is sending data from my website to Botpress. I'm still struggling to get it to work though. For example - when my user signs up for a paid account - Clerk updates on the backend from "free" to "Pro" and my site is sending the update to Botpress but it never receives it. Of. course I can't launch that or I'll have complaints immediately! I cannot tell what I'm missing.
  • e

    eager-forest-85623

    06/10/2025, 9:04 PM
    Hey @bright-arm-28545 ! Either [this guide](https://botpress.com/docs/webchat/interact/send-user-data) or [this one](https://botpress.com/docs/webchat/interact/send-custom-events/to-webchat) should help with this.
  • e

    eager-forest-85623

    06/10/2025, 9:10 PM
    Hey @handsome-salesclerk-96580 , I just updated this page to be a bit more specific about the Event field, including an example. Since it just takes standard JSON, I didn't add anything about the syntaxβ€” rather, I linked to the [W3 guide on JSON syntax](https://www.w3schools.com/js/js_json_syntax.asp). Hope this helps, and let me know if you still find anything unclear!
  • e

    eager-forest-85623

    06/10/2025, 9:12 PM
    Hey @stale-balloon-4068 , the link you sent is for sending events from Webchat to your website, but it sounds like your issue is with sending data from your website to Botpress. Just to make sure, have you consulted [this guide](https://botpress.com/docs/webchat/interact/send-custom-events/to-webchat) too?
  • Sorry yes I must have sent the wrong
    s

    stale-balloon-4068

    06/11/2025, 10:03 AM
    Sorry yes I must have sent the wrong link - the one you sent is what I'm using without success so far but still trying. Thanks for following up!
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  • b

    bright-arm-28545

    06/12/2025, 4:38 PM
    @eager-forest-85623 - I saw both the docs, and pulled out my hair while talking to both GPT and Gemini help. 1 basic step that both these docs are missing and even GPT couldn't figure out, and neither could I because I am a non-coder trying to build this. 1 - The variables need to be defined in the variables window in the bottom Left corner. A step as simple but crucial is not mentioned anywhere in the docs. So a beginner can certainly not figure it out. I searched entire discord, but no help. So yeah docs can use a lot more update.
  • f

    fresh-fireman-491

    06/14/2025, 6:40 PM
    If you search for "Variables" in the docs the top search result sends you to this page: https://botpress.com/docs/learn/reference/variables/overview Then if you scroll down a bit to the section "Create a variable": https://botpress.com/docs/learn/reference/variables/overview#create-a-variable It shows you how to do it.
  • b

    bright-arm-28545

    06/14/2025, 8:29 PM
    Hi @fresh-fireman-491 , I would have searched for variables if i knew there was such a thing i need to search for and put in place. That is the whole point - the docs can use improvements. The send custom event doc should have… Step 1 - set up variables and then link to this doc. Then i would have come to know about a step that i was missing. If i dont know there is something missing then i cant search for it. I hope this makes sense.
  • r

    rhythmic-refrigerator-29714

    06/15/2025, 7:24 PM
    Hi Botpress team πŸ‘‹ I'm having some trouble with my bot on Botpress Cloud. Every time I try to open the studio, I get this message: "Failed to fetch skills". It gets stuck at "Joining studio session" and never loads fully. I already tried: - Different browsers (Chrome, Yandex, mobile) - Different internet connections - Logging out and back in again But nothing helped. My account is on the Free plan. The bot uses Telegram integration. Workspace: unsure Bot name: AIpizzabot I really love your platform and was working on my Telegram pizza bot β€” but now I can't even open the project πŸ˜” Please, could someone take a look? I'd be very grateful for any help πŸ™ Thanks in advance!
  • e

    eager-forest-85623

    06/16/2025, 5:14 PM
    Hey @bright-arm-28545 ! Sorry you had trouble finding what you needed to get set up β€” as far as I can tell, neither of the docs I linked explicitly require using variables. At which step in the process did you need a variable and didn't know how to create one?
  • e

    eager-forest-85623

    06/16/2025, 5:17 PM
    @rhythmic-refrigerator-29714 Hey Victor! This channel is specifically for feedback on the Botpress documentation. You're more likely to get help if you post this in the #1111009377525186570 channel.
  • r

    rhythmic-refrigerator-29714

    06/17/2025, 12:57 AM
    Hi, ok, thank you
  • f

    faint-bear-66300

    06/24/2025, 10:59 AM
    Hey @everyone, I used to delete the table rows directly from the documentation, sending a request to the deleteTableRows api endpoint (https://botpress.com/docs/api-reference/tables-api/openapi/deleteTableRows) but it looks like it is not possible anymore. Before you had to fill in the workspace_id and a Personal Access Token, which are not asked right now and make the request fail. Is the documentation incomplete or has anything changed? Kind regards
  • e

    eager-forest-85623

    06/24/2025, 8:50 PM
    Hey @faint-bear-66300 ! Thank you for flagging this β€” it's definitely a documentation issue, not a change in the API. These docs are automatically generated from our API specification, so it' s not a straightforward fix, but we'll get it working again ASAP.
  • c

    curved-businessperson-32680

    06/27/2025, 4:41 PM
    Instagram manual configuration guide is specifying instructions to use the old Messenger API method, after oAuth was add to Instagram, the new Instagram API is being used instead: PS: You don't need a Facebook page anymore https://botpress.com/docs/integrations/integration-guides/instagram https://cdn.discordapp.com/attachments/1356320776671989937/1388197496739598367/image.png?ex=68601b2a&is=685ec9aa&hm=25942eec102f200510576bbec00280946f5b199512126551a674e6b2f9c870a3&
  • e

    eager-forest-85623

    07/04/2025, 7:05 PM
    Thanks @curved-businessperson-32680 β€” we updated the [Instagram guide](https://botpress.com/docs/integrations/integration-guides/instagram). The integration needs to be updated to work with the latest version of the Instagram API, but the steps for manual configuration have been updated.