Hello everyone, Still new in Botpress, maybe you can help me with my concern :). I have an Autonomous Node, which I instructed to reply using our KB. It is now responding according to the data on our KB, so what I want now is to call an External API where I want to post the answer. The problem is that the card is not being called, even if I instructed it to. I have attached images to my workflow, instructions, and integrations. I really appreciate any help you can provide. https://cdn.discordapp.com/attachments/1418227184773894249/1418227379217629265/Screenshot_2025-09-18_at_9.14.12_PM.png?ex=68cd5aac&is=68cc092c&hm=92d6e1b18bfa1e46e681746b07c32ba1c0a35e3c95a498f8c46fdff9ba7821a4& https://cdn.discordapp.com/attachments/1418227184773894249/1418227380849348670/Screenshot_2025-09-18_at_9.14.21_PM.png?ex=68cd5aac&is=68cc092c&hm=5607f1b1647c9fac5aeb0422e8b6151cc5bb6d38d1f13de6b7054444e35a488f& https://cdn.discordapp.com/attachments/1418227184773894249/1418227381373505646/Screenshot_2025-09-18_at_9.24.50_PM.png?ex=68cd5aad&is=68cc092d&hm=9bd5106dedd68d3547239cda742e4667320b807d33474ab28cdf688b28834ff8& https://cdn.discordapp.com/attachments/1418227184773894249/1418227381897924710/Screenshot_2025-09-18_at_9.24.53_PM.png?ex=68cd5aad&is=68cc092d&hm=eef57b34c29c0e0b10f0798ace0c6e7faa7386f6835d869fc49725e95f776c74&

I’m building a food ordering bot on Botpress and my menu data is stored in Supabase (in the menu_items table with fields like id, vendor_id, name, price). I want the bot to fetch the menu for a given vendor and show it to the user in chat so they can pick items. Can you help me: Write the Supabase query to get the menu by vendor_id. Format the response (JSON or array) in a way Botpress can display as options. Show how to pass the selected item back into the bot flow.”

Hi guys ive been trying to put together a chatbot for my website and ive been testing it in the emulator and its worked great but when i test it in the chatbot under configure, its way way way worse. Does anyone else have the same problem and does anyone else know how to fix it?

I can't publish changes bot id: f01b8913-58c4-4ca8-a616-3aa93714c14e I can't publish changes, I can't send a report, I tried in incognito mode and it didn't work either. Can you help me? https://cdn.discordapp.com/attachments/1417909622093643797/1417909622655815853/Sin_titulo.png?ex=68cc32bd&is=68cae13d&hm=c4c80c87d7003a2c9c9cb528942d1f42e2c486597b77b7df947088a910355c6f&

Who knows the answer to the question of whether it is possible that the BotPress Community version is not suitable for anything? It does not know the usual Gmail, Qdrant, Supabase, Webhook, Iterate, etc. nodes. so it is a piece of shit. Is there a free chatbot available?

Hi, I'm having a problem linking my new number between WhatsApp and BotPress. I'm getting this error message: "This number is registered to an existing WhatsApp account. To use this number, disconnect it from the existing account. Then, return to this page and re-enter the number. Note: It may take up to three minutes for the number to become available." I've already done this. I´ve deleted my WhatsApp account, 12 hours ago, and this error message keeps appearing. It´s importarn to recall that the number i´m trying to use is brand new. It´s been given to me from the mobile carrier this week. Thicket reported in BotPress: report_01K5BT98HJXPTB8DHFG2KHYKXA

Cookies is my assumption, but my client gets outdated replies from my bot with old data from an older KB I had. How is this even possible? I want the bot not to cache anything on the browser so when I publish a new version, that is the one that's in use instantly. How do I do that?

Even though these variables exist and are meeting conditions the node isnt transitioning. I would appreciate any kind of help as to what i am suppoused to write here. https://cdn.discordapp.com/attachments/1417819674376278119/1417819674653098064/image.png?ex=68cbdef8&is=68ca8d78&hm=175d0666924be34a45d4e22a03da37012a4b1683f67fb6359f900d4b37b56ef7&

I am using ChatGPT4.1-mini and my bot suddenly has this issue... anyone facing this to? https://cdn.discordapp.com/attachments/1417762586966888478/1417762587483050044/image.png?ex=68cba9cd&is=68ca584d&hm=7a75ecc63aad22c5a38192728bd65a9fa8a32222036a809a29b7fabea4b5743e&

Hello, I am finding great use of Botpress for my academic research. I am investigating consumer behavior in AI usage and I love that I can embed the chat into Qualtrics as a simple iframe. It is also really great that I can bill all services a la carte and just pay for the things my team needs. I need some help with clearing persistent conversations. I have hundreds of participants use the same 10-20 computers to interact with the bot over the course of several days/weeks. I need the conversation to clear COMPLETELY by the time a new participant starts to interact for a new conversation. I have not had any issues with starting a new conversation from the same computer, but I am having the problem where all participants can see the entire conversation history of the chats from every single other participant who has used that computer. It seems like I can't turn conversation persistence off but can I have the bot do it for me in an autonomous node? Any help would be appreciated! Thank you!!!

Goal: when a user asks something on WhatsApp, the bot should fetch real data from Google Sheets (address, city, price, images, etc.) and reply dynamically. My questions: What’s the correct way to connect Google Sheets so the bot pulls live data? What table structure is recommended for the sheet (e.g. ID | Address | City | Price | Images)? How can I use this data inside a WhatsApp flow after the integration works? I already enabled the Google Sheets API, created a Service Account, and added it to my sheet. I just need guidance on the best setup to make the flow work. Thanks 🙏 https://cdn.discordapp.com/attachments/1417530028823941261/1417530029444829325/2025-09-16_-18.17.40.png?ex=68cad137&is=68c97fb7&hm=6b123ae9d0d94f476dff7e870d05c1b0a19131ea3d619e1a3f31cd1250db7a71&

Hi everyone, I am Fernanda, CTO at Analyzify360, a software consultancy. We have recently secured funding and are expanding our team. We are looking for motivated individuals who want to grow into skilled software developers, whether they are starting from a non-technical background or already have early experience in coding. Why this opportunity is different At Analyzify360, we do not just hire developers, we develop developers. Our model combines paid training, one-on-one mentorship, and real project work for U.S. clients. You will begin contributing and growing from the very first day. Two career paths available Career Switcher Fellowship - For professionals from non-technical backgrounds - Paid training program with structured learning and mentorship - Transition into a full-time developer role on U.S. projects Developer Residency (Early-Career Engineers) - For those with some coding exposure (internships, projects, or up to one year of experience) - Immediate hands-on work on production features - Dedicated mentorship and accelerated growth into mid-level roles What we offer - Competitive compensation starting from day one - Paid training and guided career progression - Real-world project experience with U.S. clients - A collaborative, supportive team focused on your growth What we are looking for - Strong communication and problem-solving skills - Ability to learn quickly in a fast-paced environment - Authorization to work in the United States (citizen, permanent resident, or other valid authorization; sponsorship is not available) - Prior coding experience is a plus (required for the Developer Residency, optional for the Fellowship) If this opportunity interests you, simply DM with INTERESTED and I will share the details, including upcoming cohort dates and compensation information. https://analyzify360.com/

Hi! I'm working on a Teams integration and added console.log statements to my hooks, but I can't see them in the Logs section of Botpress Studio. The hook is executing (I can see it in the execution trace), but none of my console.log outputs appear. Where should I be looking for console.log statements from hooks? Are they in a different location than the main Logs panel? Using Botpress Cloud, hook type: after_incoming_middleware

Hello, when the HITL tries to run in the workflow I have this error : "An error occured while executing a plugin action: Qs: User "user_XXXXXX..... " does not exist" I have configured it as explained in the documentation with "{{ event.userId }} " and it was working fine before...

Hello everyone! Hope everyone is doing ok. I've been trying to integrate botpress webchat for a while now to no success. I've tried many things but nothing seems to work. Maybe I'm missing something... I copied the code and botpress seems to want to initialize, but it terminates a request for a file mid filght every time. It displays the shadow of the chat bubble but it stays there. It requests the file "fab.js" @ https://cdn.botpress.cloud/webchat/v3.2/fab.js which is accessible but it always ends up cancelling the request immediately and leaving everything in a broken state. Attached is a screenshot of the chat bubble shadow and the network tab. Has anyone experienced this? We'd really like to subscribe and get the additional features/seats so that we can go live but the fact that it refuses to work when integrated (direct link to webchat works fine) is preventing us from moving forward. Many thanks in advance! https://cdn.discordapp.com/attachments/1417507334124470303/1417507334384783391/0.png?ex=68cabc14&is=68c96a94&hm=83be11ace0dc8db4f8519173fd7a4d408a792e40b8cd85c43b0bab3190f04c86&

I’m building a scheduling bot in Botpress that connects with Google Calendar. I’m stuck with a problem when displaying available time slots in a Single Choice Capture Card. Here’s what I need: The user should only see labels like: Friday, 19/09 at 10:00 Friday, 19/09 at 11:00 Friday, 19/09 at 12:00 Internally, the bot should store only the ISO value (e.g. 2025-09-19T10:00:00.000Z) to send it to Google Calendar. But what happens now is that Botpress shows both the label and the ISO value together in the button (e.g. Friday, 19/09 at 10:00 2025-09-19T10:00:00.000Z). In my Capture Card I tried using: Label → {{workflow.pretty_slots[0].label}} Value → {{workflow.pretty_slots[0].value}} But the ISO value still appears in the button, instead of being hidden and only stored. 👉 My question: How can I configure the Capture Card so that the user only sees the label, but Botpress stores the value (ISO) internally? Thanks a lot for your help! 🙏

The bot shows me some problems and the closest thing is tracking the logs and I cannot use it. Every time I try to click on the logs, nothing happens. wkspace_01K066F4W22GH3YCN52EX1VJZB I am using free plan

There are supposed to have two cards show the response, but it doesn't work in the webpage. https://cdn.discordapp.com/attachments/1417364466647040051/1417364466999230624/image.png?ex=68ca3706&is=68c8e586&hm=b3f25af59b3828375438f4405262830d432742bf56c9c4d295eca7a672f4e682&

Hi everyone.. how do i get Workflow to be suspended for an hour something like what Wait for User Input card does but without waiting for the user input just waiting for exactly an hour and continuing to send a followup message like Hey again! I noticed you haven’t booked in a call with us would you like to book in a call with us?

I have a bot connected to WhatsApp that uses the Freshchat integration. When a handoff happens, messages from WhatsApp to Freshchat go through, but not the other way around. This started after the latest Freshchat integration update—before that it worked perfectly. Is there any possibility of rolling back to the previous version of the Freshchat integration?

I want a refound cuz i don't want this plan, i don't use it and its due to a bug

I'm testing my bot's new subflow, and when I reach a single-choice card, the bot either jumps to a different subflow or restarts the conversation. It never proceeds to the next module. I'm getting the following message: Transitioned - Main:subflujo_vale_compra or the conversation just restarts. How can I prevent this behavior?

Which is very annoying It's retrieving passages from all different versions of the file, that doesn't still even exist Please fix that https://cdn.discordapp.com/attachments/1416358478284328970/1416358478703886448/image.png?ex=68c68e1f&is=68c53c9f&hm=e1b94725d5780a650f7fe453c500abebf8cc8a6e5c5d3858540b9e532166d0b7&

Hopefully not a silly question I don't know much about developing

I was using turn.KnowledgeBase.answer, which suddenly stopped working. This also does not work unless I turn of manually -- but then I get answers when I want to have a static choice that does not trigger a KB response

My bot successfully retrieves info from the knowledge base that I already deleted. Has anyone encountered that?

Weird thing. Knowledge base retrieval doesn't work if the documents in the knowledge base are in Russian. Even when the query is in Russian too. When I translate documents into English, it works even if the user query is in Russian. It shouldn't be like that.

I want to capture the gclid and fbclid on my Webflow landing pages, associate them with the visitor’s conversation in Botpress, and then send them to Make along with all the other information collected by my bot. To do this, I’ve already set up code on Webflow that retrieves these parameters from the URL, stores them in cookies valid for 30 days, and also injects them into hidden form fields. I’ve also integrated the Botpress v3.2 widget and configured the chat to open automatically after the webchat:initialized event. On the Botpress side, I’ve created a Custom Trigger that filters for custom events. Inside this trigger, I added a JS action that copies the received values into the conversation variables conversation.gclid and conversation.fbclid. I created these variables in Botpress, and at the end of my main workflow, I’m already sending them to Make along with the rest of the collected data (name, email, phone number, etc.). Right now, the problem is that these variables remain empty because on the Webflow side I haven’t yet added the part that actively sends the gclid and fbclid values to the bot using window.botpress.sendEvent(...). Without that, the trigger doesn’t receive anything, so the variables never get filled. I can send you the code i have in Webflow if it can help

Hi everyone, I need some help understanding a billing issue. • I run a chatbot for a client. • Since the beginning of this month no messages have been sent at all (the “free messages” counter is still at 0). • Yet my Table Rows usage suddenly went over 1 000, and I was charged $25 to avoid disruption. • When I check Tables in the Studio, I see only rows in the table "conversations". I see rows during previous months (indeed previous months there was conversation therefore it is logical) but I can't see rows for this month. So, I don't understand <hat are the 1k rows used this month. Could someone explain: 1. Exactly what counts as “Table Rows” for billing? 2. How can I locate the rows that are counted if the Tables of this month ? 3. How can I prevent this from happening again or clean up whatever is causing the overage? Thanks a lot for any guidance—I’d really like to understand before next month’s billing cycle.

#1111009377525186570 I am trying to learn how to use Botpress through the documentation. I followed the tutorial in the ‘Get Started’ -> ‘Quickstart’ section. I followed everything to the end, but when I go to test the bot I just created, the greetings in the standard node happen, as well as those in the Autonomous node, but then when I ask my question, an error occurs and it always responds that it does not know how to answer me. https://cdn.discordapp.com/attachments/1415911901250064434/1415911901770023043/Immagine_2025-09-12_060640.png?ex=68c4ee37&is=68c39cb7&hm=f129f5913cf07021f482a3e539ba9daa25682fd09492410d72408031c56b3b8e&