hi, we are seeing some deployments recently got st...
# ask-for-helpo
Oded Valtzer
02/21/2025, 7:58 PMhi, we are seeing some deployments recently got stuck in deployment, i can see that an operator made an update 2 hours ago, though it's a bento employee - can this be related in a way?
Oded Valtzer
02/21/2025, 7:59 PMthis is the state it's stuck at
Oded Valtzer
02/21/2025, 7:59 PMit happened to multiple deployment of ours
Oded Valtzer
02/21/2025, 8:10 PMis there a way to remove Pending instances?
Oded Valtzer
02/21/2025, 8:26 PMlooks like the problem was due some update that caused some of our deployment to move from version X to version latest which is not supported internall by some models. so we needed to update those deployments to use older service version.
we definitly didn't trigger the deployment update, and i still suspect that it's related to something happend in bento side (that moved deployments to use latest version).
Oded Valtzer
02/21/2025, 8:28 PMlet me know if we missed something here that could have prevented this happening
c
Chaoyu
02/21/2025, 9:37 PMThank you for reporting the issue @Oded Valtzer This likely has to do with a system update we did. We will investigate and report back
s
Sean
02/21/2025, 9:49 PM@Oded Valtzer could you please share with me your organization name in a private message?
Sean
02/21/2025, 9:49 PMI think I found out your org name.
Sean
02/21/2025, 10:19 PM@Oded Valtzer the action was done by us to reschedule your workloads onto newer and machines we recently upgraded to. We made a mistake deploying to the latest version of the bento. Could you please review if any other deployments had a similar issue. We apologize for the inconvenience.