License Avo #general

License

helpful-optician-5515

07/02/2025, 2:52 PM

Hi! I'm actually here because a client project I am working on has the license showing up as a Community license even though the client has paid for a Pro licence.

avo_private/status

shows the correct license key, but I see " Valid Community license"

loud-jewelry-99127

07/02/2025, 2:53 PM

Hi @helpful-optician-5515 welcome

loud-jewelry-99127

07/02/2025, 2:53 PM

Could you share the public license key?

helpful-optician-5515

07/02/2025, 2:54 PM

f020ff

loud-jewelry-99127

07/02/2025, 2:55 PM

Have you tried to install

avo-pro

loud-jewelry-99127

07/02/2025, 2:55 PM

That can be done by adding it to the gemfile and run bundle

loud-jewelry-99127

07/02/2025, 2:55 PM

https://docs.avohq.io/3.0/gem-server-authentication.html

loud-jewelry-99127

07/02/2025, 2:56 PM

Copy code

ruby
# Avo Pro
gem "avo", ">= 3.2.1"
gem "avo-pro", ">= 3.2.0", source: "https://packager.dev/avo-hq/"

helpful-optician-5515

07/02/2025, 2:56 PM

ah, I didn't realize it was a separate pacakge

loud-jewelry-99127

07/02/2025, 2:56 PM

All right, its a package that is on our private packager

loud-jewelry-99127

07/02/2025, 2:57 PM

You need to configure the gem server token

loud-jewelry-99127

07/02/2025, 2:57 PM

that docs page should guide you

loud-jewelry-99127

07/02/2025, 2:57 PM

let me know if you hit any obstacle

helpful-optician-5515

07/02/2025, 2:58 PM

yep I think I got it. I think it would be nice if you showed a warning if you detect a pro license key but the pro package is not installed, and added this to the "License troubleshooting" section of the docs (which is what I checked)

loud-jewelry-99127

07/02/2025, 2:59 PM

Actually that is a good idea, thanks for the suggestion

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