Hey all - I've got a question re: customizing controls & pricing that doesn't seem right... I want to disable some controls, i.e.

delete

,

edit

, etc. On the Avo docs, this is marked as only available with an

Advanced

license. When I go to Avo's pricing page, there is no

Advanced

pricing plan, only

Community

,

Pro

,

Business

, and

Enterprise

. Unfortunately, the ability to customize controls -- according to the feature comparison -- is only on the business plan. This plan is apparently marked as 'Most Popular', but there's no pricing? To get pricing I need to book a 45 minute call, which is not something I have time to do. Is this a mistake? I remember with Avo 2, customizing controls was on the very first paid tier, although I see it's moved to

Advanced

. Is

Advanced

==

Business

? And why can I not just see a price for the business tier?

Hey @few-beach-88179 Thanks for writing. I really appreciate when folks take the time to ask. I'd love to respond to these questions. First of all, yes, we need to go through our docs and specify that we removed the Advanced tier in favor of the Business tier. That's on us to have it left behind. This new tier is a pick-and-choose kind of tier where we get to speak to some of our potential customers and see how Avo fits them best. Sometimes, we figure out they don't even need some of those features. This is how we manage to improve the product and the content around it. Then, there's the case of usage. While some use it as and admin panel, some are running their whole business on it. The reason why you can't see a price is because it's not one price. Depending on what features are needed, we can optimize the cost for each particular use case. The call duration is set to 45 minutes to ensure we have plenty of time. Most of the times we finish much earlier. --- > I want to disable some controls This is possible through two APIs: Authorization (Pro) and Custom Controls (Business). Where was it that you saw that customizing those are done only in the Advanced tier? I'd liek to fix those docs. I think that for disabling those, you'd only need the authorization feature which will handle that through Pundit policies. That's right, the

show_controls

, which was in beta, is the only feature that migrated upstream to a higher paid tier, while more features migrated downstream. More on that here (https://docs.avohq.io/3.0/avo-3.html#features-moved-from-one-tier-to-another). --- One thing that we'll take action this week is to update the docs on the

Advanced

->

Business

move. I'm open to have a call and talk more about your use case and get you started on Business if that's what you need. Let me know if I missed answering anything. Thanks again for writing. We honestly care for this kind of feedback.

Hi @lemon-wall-20836 - the docs that show the old license type can be found here: https://docs.avohq.io/3.0/customizable-controls.html

yeah. I figured

so - in our case, we're definitely using it just for an admin panel. in fact - that's the reason I want to disable some of the controls -- because they're being handled by functionality in the app.

for sure!