I'm using email/phone field but for phone is unable to take input, it going to reset again and again cc: @Atharva Joshi

Hi, I'm Descope's AI assistant. I've put together an initial response below based on your question. How the Email or Phone Component Works The

Email or Phone

component auto-detects whether the entered value is an email or a phone number and dynamically switches its display to match the relevant input type. This real-time detection can sometimes cause the field to reset or interfere with phone number entry — especially if the auto-detection triggers before the full number is typed. Common Causes of the Reset Loop • The component interprets partial phone input (e.g., digits without a

+

country code prefix) as an ambiguous or invalid value, causing it to reset the field state. • The Number Format setting may be actively reformatting the input mid-type, disrupting the user's entry. • Auto-detection switching between email and phone mode on each keystroke can conflict with certain browsers or input methods. Recommended Troubleshooting Steps 1. Use a dedicated Phone component — If phone-only input is needed, replace the

Email or Phone

component with the standalone

Phone

component to avoid the auto-detection logic entirely. 2. Check the Number Format setting — In your flow screen, select the phone field and toggle off Number format to prevent the field from auto-reformatting during input. For more information, you can refer to the following documentation: • Login ID Fields in Flows • Phone Number Component • Inputs

Before it was working fine but its breaking, although i've selected only one country code still failing

Hi @Uday Singh Looking into the issue.

@Akash Jivane I've dm you please check

@Uday Singh please share it with me as well

@Atharva Joshi shared

Apologies for the inconvenience on this one @Uday Singh A GH issue has been raised and the team is looking into releasing a fix on priority