:wave: Hi Descope! In our account, we currently ha...
# ask-a-descoper
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đź‘‹ Hi Descope! In our account, we currently have projects in the US and EU regions. I read in the documentation that Canada and Australia are also available, but I don't see either as an option when selecting a region. I'm sure I'm missing something. Can you point me in the right direction?
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Hi @Andrew Hawthorne Thanks for checking this. At the moment, the regions visible in the “Create Project” → Region dropdown reflect what’s currently enabled for your account. Since Canada and Australia aren’t appearing there, it means they’re not enabled yet. I’m checking this internally with our team to see if we can enable these regions for you. I’ll get back to you shortly with an update. In the meantime, could you please share your Project ID (or Company ID)? This will help us locate your account and speed things up on our side. Thanks for your patience!
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Thanks, Amol. Company id is
C2ciecqJZXiRZinOJedL5r7MIlEI
. The project I'm working in at the moment is
P35kqpBtFMbm00H89VTb185YBD3Z
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Hi @Andrew Hawthorne Thanks for your patience here. Support for additional regions like Canada and Australia is part of our Growth plan. You can find more details here: Descope Pricing If you’d like, you can connect with sales team to walk through enabling multi-region support and help with the upgrade. Let me know anything else I can help here
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Thanks for the help! I believe we're working out those details now.