hi, hope all is well. A lot of my users are gettin...
# ask-a-descoper
g
hi, hope all is well. A lot of my users are getting descope emails like the attached image
m
on which project id ?
adding @Akash Jivane here
g
i dont know the id, i am unable to log on to the descope
however, i think we only have one live flow
a
@Guneet Madhan Can you please share the flow JSON ?
g
i cannot log on...
m
can you try to login with Google/Github instead ?
also, which email client are you using ?
g
neither, i type in my email then I typically get a magic link via email
however this is the email i am getting
image.png
m
which email client are you using?
did you try clicking ths ?
g
we use outlook, does that answer the email client question?
m
click this
it should open you the url
you have a security tool, called
avanan
, that is hiding the link by default
you can also login instead with github or google, instead of email based, to resolve it
g
okay trying to use Microsoft but its not verified, so stuck in a loop
but i think i got what i need
i will ask my IT team to whitelist noreply@auth.descope.com