How to Contact Descope support team for fixing th...
# ask-a-descoperp
Pawan Goyal
03/17/2026, 6:37 AMHow to Contact Descope support team for fixing the OAuth Secret Expired issue
✅ 2
d
DevRev
03/17/2026, 6:37 AMContact Descope Support
You can reach Descope support through multiple channels for OAuth secret expiration issues :
1. Support Plugin - Click the ? icon at the top right of the Descope Console, then select "Get Help"
2. Email - Send details to support@descope.com
3. AuthTown Community - Join the developer community for live help from Descope engineers
OAuth Secret Management
For OAuth provider configuration issues, you'll need to update your OAuth application credentials directly with the provider (Google, Facebook, etc.) and then update them in your Descope Console under Authentication Methods > Social Login .
• Include your Project ID, error details, and steps to reproduce when contacting support
• Support is available 24/7 for Critical and High severity issues
Descope Support | Descope Documentation
Descope Support and Service Level Agreement
Configure OAuth Providers | Descope Documentation
a
Atharva Joshi
03/17/2026, 6:38 AMHey @Pawan Goyal
Did the AIs suggestion not work for you? You need to make the changes in your microsoft Azure account under Certificates & secrets
m
Meir Wahnon
03/17/2026, 7:18 AM@Pawan Goyal are you sure its not your microsoft app that expired ?
Meir Wahnon
03/17/2026, 7:19 AMwhat do you have here ?
p
Pawan Goyal
03/17/2026, 9:48 AMHi
Pawan Goyal
03/17/2026, 9:48 AMAre you there ?
m
Meir Wahnon
03/17/2026, 9:49 AMYes, @Pawan Goyal did you see the above ?
p
Pawan Goyal
03/17/2026, 9:50 AMYes
Pawan Goyal
03/17/2026, 9:51 AM“error_message”: “[E062209] Token exchange with OAuth provider failed, please validate your OAuth setup: Failed to exchange OAuth base token [error: oauth2: \“invalid_client\” \“AADSTS7000222: The provided client secret keys for app ‘6a6efabd-078f-46f6-8a3c-98ca107af948’ are expired. Visit the Azure portal to create new keys for your app: https://aka.ms/NewClientSecret, or consider using certificate credentials for added security: https://aka.ms/certCreds. Trace ID: 8e4593fd-639f-45c2-ab0c-63271a830a00 Correlation ID: 6454134b-6ee8-4ef2-9d68-9265b0bd504f Timestamp: 2026-03-16 133244Z\” \“https://login.microsoftonline.com/error?code=7000222\“]”
Pawan Goyal
03/17/2026, 9:51 AMWe are getting this error
m
Meir Wahnon
03/17/2026, 9:52 AMLook at the screenshot I posted
Meir Wahnon
03/17/2026, 9:52 AMWhat do you have configured?
p
Pawan Goyal
03/17/2026, 9:52 AMDescope
m
Meir Wahnon
03/17/2026, 9:53 AMCan you post screenshot and mention project id ?
p
Pawan Goyal
03/17/2026, 9:54 AMP2Vsv0sfXLReuXSrMtIs0FiygtD1
m
Meir Wahnon
03/17/2026, 9:54 AMIn the logs , it seems you switched today from our to your account and back
Are you still getting error ?
p
Pawan Goyal
03/17/2026, 9:54 AMScreenshot 2026-03-17 at 3.24.28 PM.png
Pawan Goyal
03/17/2026, 10:00 AM@Meir Wahnon I am able to login now, Thanks.
5 Views