How do I reset TOTP for my own Descoper admin acco...
# ask-a-descoper
e
How do I reset TOTP for my own Descoper admin account? I am trying to switch to a different authenticator app but I am not able to locate any option to do so. Profile settings allow me to add a passkey but no option to change authenticator app. Checked Company > Descopers in settings but didnt find an option there either
a
Hi! Currently, there isn’t a self-service option in the console to reset or change the TOTP authenticator for a Descoper admin account directly from the profile settings. To switch to a different authenticator app, the TOTP method needs to be reset on the backend. The usual approach is: "Ask another Descoper admin in your organization to reset your MFA/TOTP from their side (if your organization has multiple admins)."
e
I checked the console to see if I could locate an option to reset MFA for another admin but didnt see one. Should this be done through an api?
a
At the moment, there isn’t a public API that allows one Descoper admin to reset another admin’s TOTP/MFA
If you can share your • Project ID • Email address of the admin account that needs the TOTP reset
So I can ask the descope backend team to reset it, Once the reset is completed, the next time you log in, you’ll be prompted to set up TOTP again
e
Sure, thanks Anmol, will share it over DM to you
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