<@U045L4M2GG0> <@U03P14KJX1R> any update here?
# ask-a-descoper
d
@Chris Carper @Asaf Shen any update here?
a
sent you a DM
d
bumping this issus; we're using
descope-web-js-sdk-1.44.0-beta.2
and we have users encountering this issue and it's causing the session to be expired and require login even thought the inactivity window is less than the defined for the tenant
c
I'd suggest moving to 1.45.0 to start, but will let @Asaf Shen chime in as well.
d
thanks, we're using a version with end user activity tracking. is it included in this version?
c
@Asaf Shen do you know the answer to that? @Dror Rash - do you recall who instructed you on using that version which would have it? I can ping them to double check, but I'd assume so.
d
@Asaf Shen helped us with that
any updates on this issue?
@Or Vaknin @Aviya Baumgarten FYI
hey, can you give an update regarding the issue raised, we also opened a support ticket. this is a critical issue causing our users unwanted friction when using our application, we need help solving the issue ASAP thanks.
➕ 1
@Asaf Shen @Nir Gur Arie @Reuven Zabirov hi, we're still facing session management issues, no ability on our end to be aware of the session state (is the user session valid/expired) causing issues. we need help addressing the issue. @Aviya Baumgarten FYI
👍 1
c
@Bhagwanta Yeole @Bhagyesh Parna - can you ensure we have an update for Dror on the support ticket.
👀 1
b
Yeah, Our dev team is looking into this. Will update here and on ticket as well once its fixed.
d
thanks
a
@Bhagwanta Yeole do you have any ETA for that one?
b
This may take approximately 2 weeks to complete. We’ll keep you updated on the progress.
d
@Or Vaknin @Uriel Biton FYI
@Bhagwanta Yeole can you please elaborate as much as you can on why this may take 2 weeks an regarding the plan. thanks
➕ 1
c
Hey @Dror Rash - Synced with the engineering team on this. @Asaf Shen informed us that he has shared a beta version of the SDK that includes the fixes that he's made thus far, as well as a readme with details on how to use it via DM. He'll share it on this thread over the weekend. The reason for the delay is that we want to be thorough with these changes to improve the SDK's behavior around session inactivity and session handling. We don't want to rush these past QA, as we want to ensure we don't inadvertently release a broader breaking change. The Dev/QA cycle just needs to run its course, so it may be up to 2 weeks before we release this SDK to the package repos.
a
Adding here what I sent to Dror in DM
Activity Base Session Refresh Usage
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descope-nextjs-sdk-0.15.16-beta.0.tgz
d
@Asaf Shen thanks for the update i will check the solution and will update. @Aviya Baumgarten @Or Vaknin @Uriel Biton FYI
🙏 1
a
Hi Dror and Valkyrie team we released a new version (0.15.18) with this option available noting that we changed the naming a bit - instead
customActiveMode
- we name the option
customActivityTracking
(also, we adjusted the example code (that calls
sdk.markUserActive()
) that shows how to use it on your end to do this as a hook, and not as a component)
d
thanks @Asaf Shen