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Hello Descope Team, I am having trouble grabbing departments from a client via SCIM can i get some assistance?

I switched the departments field to this: urn:ietf:params:scim:schemas:extension:enterprise:2.0:User:department

but after an hour they still have not loaded. Is there any way I can get it to sync without intervention from the entra side? <@U03P3BBTSP6>

THe only way to force sync is to go to the IdP and click provision on demand.

Otherwise the user will be updated only in the next user change at the IdP side.

And in entra it takes minimum of 40 minutes.

Yes I understand that ofc Doron, but should the departments populate in 40 minutes or will the existing users need to provision on demand to get the departments field populated.

Also thank you for the quick assistance <@U03P3BBTSP6>

Do you remember if they need to enforce provision for such change?

&gt; I switched the departments field to this: urn:ietf:params:scim:schemas:extension:enterprise:2.0:User:department
Where you did that change? at the entra side?

I had it as just departments accidentally and changed it to that value on the descope side in IDP user value

I see, so yes need to re-provision or wait for the update, Entra will not re-sync without intervention/change.

By the way, at the past week I see 15 scim patch events to update department `urn:ietf:params:scim:schemas:extension:enterprise:2.0:User:department`with the value `IT` for 7 different users.

If you want you can update these 7 users manually with `IT`