Apify should probably encourage happy users to leave positive reviews, similar to mobile apps that pop up a message like, "Hey, do you like the app? Please take a few seconds to leave a review!"
Otherwise, the only feedback that stands out tends to be from users who, for whatever reason, couldn’t get it running properly and leave a one-star review.
Whenever I see one of those reviews, I try to reply and ask them to open an issue. Sometimes they do, their problem gets solved, and eventually they update the review to five stars.