Hi! We have published 6 Actors and 1 MCP server this month, but the Apify challenge says only 4 of our Actors are qualified. Which ones aren’t qualified and why? Its quite unclear/confusing as there isn't even a badge/marker in front of the specific Actors to mark that they are part of the challenge. Also, the "active users" count is quite unclear and requires more visibility.

Can you please share an Actor or your username?

I can see the challenge icons next to three of your Actors in My Actors in your Console view. Are you looking there?

Thank you. It helped a lot, but I still have a question regarding the monthly users since I feel the number being shown is lower than the actual monthly users. Like we published these actors in January and while the total users count is around 40 to 50 but monthly users being shown are 20-25.

How do you know your total user count is different to the one shown?

We published all these challenge Actors in Jan and it means naturally that every user is also a monthly user. Also, we marketed our Actors and asked users to Star us, but it only shows 1,2 ratings while multiple users starred it. We have made a proper case study to determine this and it confirms that both the monthly user count and stars count have some issues and need better visibility. If there’s any technical person from Apify here, please feel free to tag him/her here.

@AccelerationDev just advanced to level 1! Thanks for your contributions! 🎉

Also, how long does it take for users count to update?

For users to count, they need to be running the Actor at least 8 days after signing up for Apify. If you have people joining Apify and running the Actor right away, they will not count towards your active users.

Yes, we know it and made sure they do it after x days (x>8). We even asked them to rerun it, but still its a big gap of 20+ users between active monthly users and total users. Also, it's showing 80 monthly active users for our organization, but for any particular Actor, none is less than 50. How come?