How can I repair a segment external view? The segment is allocated to 2 servers out of 3 and is offline for both, the file exists in deep storage and the ideal view looks alright. I've tried reset and reload, I've also restarted the controllers and servers but the state won't change

Any exceptions in the server logs while restarting, related to that segment?

There is this error in the controller logs

{
  "id": "1000859de3b0088__audit_event_REALTIME",
  "simpleFields": {},
  "mapFields": {
    "HELIX_ERROR 20220307-142805.000429 STATE_TRANSITION 803412fe-7256-4e37-ac94-ef1fa200d202": {
      "AdditionalInfo": "Exception while executing a state transition task audit_event__15__19__20220305T2036Zjava.lang.reflect.InvocationTargetException\n\tat jdk.internal.reflect.GeneratedMethodAccessor60.invoke(Unknown Source)\n\tat java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)\n\tat java.base/java.lang.reflect.Method.invoke(Method.java:566)\n\tat org.apache.helix.messaging.handling.HelixStateTransitionHandler.invoke(HelixStateTransitionHandler.java:404)\n\tat org.apache.helix.messaging.handling.HelixStateTransitionHandler.handleMessage(HelixStateTransitionHandler.java:331)\n\tat org.apache.helix.messaging.handling.HelixTask.call(HelixTask.java:97)\n\tat org.apache.helix.messaging.handling.HelixTask.call(HelixTask.java:49)\n\tat java.base/java.util.concurrent.FutureTask.run(FutureTask.java:264)\n\tat java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128)\n\tat java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628)\n\tat java.base/java.lang.Thread.run(Thread.java:829)\nCaused by: java.lang.RuntimeException: org.apache.pinot.spi.utils.retry.RetriableOperationException: java.lang.IllegalArgumentException: bound must be positive\n\tat org.apache.pinot.core.data.manager.realtime.RealtimeTableDataManager.downloadSegmentFromPeer(RealtimeTableDataManager.java:498)\n\tat org.apache.pinot.core.data.manager.realtime.RealtimeTableDataManager.downloadAndReplaceSegment(RealtimeTableDataManager.java:434)\n\tat org.apache.pinot.core.data.manager.realtime.RealtimeTableDataManager.addSegment(RealtimeTableDataManager.java:336)\n\tat org.apache.pinot.server.starter.helix.HelixInstanceDataManager.addRealtimeSegment(HelixInstanceDataManager.java:162)\n\tat org.apache.pinot.server.starter.helix.SegmentOnlineOfflineStateModelFactory$SegmentOnlineOfflineStateModel.onBecomeOnlineFromOffline(SegmentOnlineOfflineStateModelFactory.java:168)\n\t... 11 more\nCaused by: org.apache.pinot.spi.utils.retry.RetriableOperationException: java.lang.IllegalArgumentException: bound must be positive\n\tat org.apache.pinot.spi.utils.retry.BaseRetryPolicy.attempt(BaseRetryPolicy.java:58)\n\tat org.apache.pinot.common.utils.fetcher.BaseSegmentFetcher.fetchSegmentToLocal(BaseSegmentFetcher.java:91)\n\tat org.apache.pinot.core.data.manager.realtime.RealtimeTableDataManager.downloadSegmentFromPeer(RealtimeTableDataManager.java:492)\n\t... 15 more\nCaused by: java.lang.IllegalArgumentException: bound must be positive\n\tat java.base/java.util.Random.nextInt(Random.java:388)\n\tat org.apache.pinot.common.utils.fetcher.BaseSegmentFetcher.lambda$fetchSegmentToLocal$1(BaseSegmentFetcher.java:92)\n\tat org.apache.pinot.spi.utils.retry.BaseRetryPolicy.attempt(BaseRetryPolicy.java:50)\n\t... 17 more\n",
      "Class": "class org.apache.helix.messaging.handling.HelixStateTransitionHandler",
      "MSG_ID": "a9695cee-986c-4a8f-b1c8-59edfed00953",
      "Message state": "READ"
    },
    "HELIX_ERROR 20220307-142806.000618 STATE_TRANSITION 6dc67dfb-c952-4899-b46d-c4e7c2a829e6": {
      "AdditionalInfo": "Message execution failed. msgId: a9695cee-986c-4a8f-b1c8-59edfed00953, errorMsg: java.lang.reflect.InvocationTargetException",
      "Class": "class org.apache.helix.messaging.handling.HelixStateTransitionHandler",
      "MSG_ID": "a9695cee-986c-4a8f-b1c8-59edfed00953",
      "Message state": "READ"
    }
  },
  "listFields": {}
}