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# troubleshooting
s
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🆘 1
h
I can find
Lookup [geo_map_region_code] not found
in the indexer log, when having LOOKUP in where clause. However, I can see the LOOKUP in the web console as shown below> The query works when using the sql-native engine.
Can someone help us take a look at this issue? We really want to know whether we use the MSQ incorrectly.
g
do you have the full stack trace for the
CannotParseExternalData
error? that'll help debug
about
Unknown query execution state
, i think i have seen that be some kind of desync between server and web console. in those cases i have seen it resolve if the web console is refreshed— would you try that?