Is there a support mechanism available for Apache Cloudberry? We are interested in obtaining support options.
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Jacque Istok
05/06/2026, 4:43 PM
Hi najam - there are several global partners that provide support of cloudberry both in terms of managed services for operations but also commercially supported software for bugs and indemnification. please reach out to me (ji@enfuse.io) or tp@enfuse.io to learn more!
@Dianjin Wang , i want to use Cloudberry but i am afraid if a bug hits then how can quick fix will be available. e-g if a critical query is unable to entertain request update/insert/select ?
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Dianjin Wang
05/07/2026, 1:07 PM
From the community side, I think we cannot reach the light speed fix, only wait for the next release. Maybe a commercial support is the right way for you. You can try to ping Jacque to learn more about their service.
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Najam hassan
05/07/2026, 6:17 PM
Thanks @Dianjin Wang , it will be very helpful if you can suggest a strong vendor ? or are their any lists that you can recomend ? i will be in touch with Jacque