Hey team,
I have been working with <@U04KJAWV2MS> ...
# help-connector-developmentr
Ryan (Airbyte)
02/10/2023, 8:51 PMHey team,
I have been working with @Francesco F on an Aircall Connector via the Connector builder UI, and he has gotten stuck loading it into the platform. Can you provide some thoughts on what else to check here?
@Francesco F can you upload a copy of your YAML?
Ryan (Airbyte)
02/10/2023, 9:57 PM@Francesco F do you have the server logs for this? That would have the more informative error message so we can try to get to the bottom of it.
f
Francesco F
02/13/2023, 8:58 AMhey @Ryan (Airbyte), thanks for starting this thread.
Please find attached my YAML file. Do you know where I could get the server logs specifically from there?
gratitude thank you 1
r
Ryan (Airbyte)
02/13/2023, 3:09 PMYou can find that under settings/configuration
f
Francesco F
02/13/2023, 3:44 PMI am currently not able to do that. Maybe because I am re-trying to load the info as per your screenshot above? I will let you know if I am able to download the Server Logs as soon as the loading ends
Francesco F
02/13/2023, 3:45 PMOk, it just finished now with the same
non-json responsem
Marcos Marx (Airbyte)
02/15/2023, 7:25 PM@Francesco F are’nt you able to download the logs right?
Marcos Marx (Airbyte)
02/15/2023, 7:25 PMcan you open a terminal and type
docker logs airbyte-server > server.logsf
Francesco F
02/15/2023, 7:27 PMI get
-bash: server.logs: Permission deniedFrancesco F
02/15/2023, 7:27 PMWhen trying that command and still not able to download the logs on the UI
Francesco F
02/15/2023, 7:29 PMI've tried relaunching the terminal and now it runs, but it doesn't seem to give any result? 🤔
Francesco F
02/15/2023, 7:29 PMimage.png
Francesco F
02/15/2023, 7:31 PM@Marcos Marx (Airbyte)
m
Marcos Marx (Airbyte)
02/15/2023, 7:32 PMIt should generate a file
Marcos Marx (Airbyte)
02/15/2023, 7:32 PMOhh, maybe try only
docker logs airbyte-serverf
Francesco F
02/15/2023, 7:33 PMIt gives a lot lines of code, but no specific file
Francesco F
02/15/2023, 7:33 PMthat I can see
m
Marcos Marx (Airbyte)
02/15/2023, 7:34 PMmaybe try to find a error line
f
Francesco F
02/15/2023, 7:34 PMHmm here it is:
2023-02-15 192035 ERROR i.m.h.s.RouteExecutor(logException):444 - Unexpected error occurred: Could not find file
😭 2
Francesco F
02/15/2023, 7:36 PMI'll need to disconnect in 5 mins, but let me know if there is a way we can troubleshoot this at some point in the next days maybe?
m
Marcos Marx (Airbyte)
02/15/2023, 7:36 PMOf course, I’ll try to add a custom connector in my side too
Marcos Marx (Airbyte)
02/15/2023, 7:36 PMThanks for entering the huddle!
f
Francesco F
02/15/2023, 7:36 PMThank you!
Francesco F
02/17/2023, 6:14 PMHey @Marcos Marx (Airbyte), sorry I was just wondering if you had managed to replicate the error on your end?
3 Views