when i connect data with mysql, i've got error, ho...
# ask-community-for-troubleshootingr
Ricki Chandra Hidayatullah
02/22/2022, 10:05 AMwhen i connect data with mysql, i've got error, how to solve?, I have filled everything correctly.
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Augustin Lafanechere (Airbyte)
02/22/2022, 6:27 PMHi @Ricki Chandra Hidayatullah this is a networking error: make sure your Airbyte instance can reach the source database, and make sure you enabled SSL if the source database is using SSL.
Augustin Lafanechere (Airbyte)
02/22/2022, 6:28 PMPlease provide you server logs (downloadable from the settings page), it might have a bit more details about the error.
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Noah Kawasaki
02/22/2022, 6:43 PMNoah Kawasaki
02/22/2022, 6:44 PMWe should document this haha, comes up almost every week
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Ricki Chandra Hidayatullah
02/23/2022, 2:16 AMlog @Augustin Lafanechere (Airbyte)
Ricki Chandra Hidayatullah
02/23/2022, 2:34 AMThanks @Noah Kawasaki, solved.
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Noah Kawasaki
02/23/2022, 2:19 PMCool. Also filed a docs issue here: https://github.com/airbytehq/airbyte/issues/10582