when i connect data with mysql i ve got error how to solve I airbytehq #help-connections-issues

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#help-connections-issues

Title

r

Ricki Chandra Hidayatullah

02/22/2022, 10:05 AM

when i connect data with mysql, i've got error, how to solve?, I have filled everything correctly.

✅ 2

a

Augustin Lafanechere (Airbyte)

02/22/2022, 6:27 PM

Hi @Ricki Chandra Hidayatullah this is a networking error: make sure your Airbyte instance can reach the source database, and make sure you enabled SSL if the source database is using SSL.

Please provide you server logs (downloadable from the settings page), it might have a bit more details about the error.

n

Noah Kawasaki

02/22/2022, 6:43 PM

Maybe check this thread too: https://airbytehq.slack.com/archives/C01MFR03D5W/p1641822998141000?thread_ts=1641813808.125500&channel=C01MFR03D5W&message_ts=1641822998.141000

We should document this haha, comes up almost every week

👍 1

r

Ricki Chandra Hidayatullah

02/23/2022, 2:16 AM

log @Augustin Lafanechere (Airbyte)

logs-1b81da71-b187-460f-8be5-088b440b79a8.txt

Thanks @Noah Kawasaki, solved.

n

Noah Kawasaki

02/23/2022, 2:19 PM

Cool. Also filed a docs issue here: https://github.com/airbytehq/airbyte/issues/10582