Hey
@Andy McVitty #advice-data-ingestion channel is a place intented (but clearly confusing as we recently created those) for the community to share and ask for advice on data ingestion matters, and not tied to Airbyte.
If you need help to troubleshoot Airbyte and an answer from our OSS support team you should post instead on our Discourse.
https://discuss.airbyte.io/
If it's about Airbyte Cloud, you can message our support team on Intercom from Airbyte Cloud. 🙂