Hello everyone!!! can you help me please, I have t...
# replication-troubleshooting
j
Hello everyone!!! can you help me please, I have the following error creating a connection to Snowflake from a Kubernetes installation, from a pod doing a telnet to the account and port 443 from snowflake works fine, but from Airbyte it doesn’t, I have version 0.40.17, using the following chart https://github.com/airbytehq/airbyte/blob/v0.40.33-helm/charts/airbyte/Chart.yaml. The example string conn <account>.us-east-1.snowflakecomputing.com. Thank you for your help
s
That's odd, thanks for doing some troubleshooting already -- can you check developer tools > network tab and see if the request is being made to the right place?
j
Hi @Sunny Hashmi (Airbyte) of course is:
Captura de Pantalla 2022-10-26 a la(s) 11.17.09 a.m..png,Captura de Pantalla 2022-10-26 a la(s) 11.17.27 a.m..png,Captura de Pantalla 2022-10-26 a la(s) 11.18.28 a.m..png,Captura de Pantalla 2022-10-26 a la(s) 11.19.31 a.m..png
s
Thanks for attaching the screenshots. Is that last screenshot with the 405 error from airbyte's logs? If you have it please post the full log from the connection attempt in case there's more info. Couple questions: 1. Just to make sure, did you see the setup for airbyte user and permissions in this doc? 2. Was the destination connector working before, or is this your first time setting up the snowflake destination
j
Thanks Sunny, I already have experience working with Airbyte with the EC2 version and before I had configured Snowflake target connectors.
Also error 405 is the log generated in chrome and is complete.
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s
Ok thanks! Just to clarify has it worked before on this kubernetes install?
j
It is the first installation on Kubernetes..🙂
s
Can you post the airbyte logs from when this happened?
j
of course, now is running a new conn with this output: response 200
but with the message “please wait a little…”
still running…🤔
@Sunny Hashmi (Airbyte) What I don’t understand is that yesterday when I tried to make the connection to snowflake and got to snowflake and then I got the initial shared error.
Captura de Pantalla 2022-10-26 a la(s) 3.27.49 p.m..png
s
Oh it's great that it's working! Maybe some kind of networking issue, or perhaps something was cached so it did not pick up changes right away
j
Yes, thank you Sunny
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