👋 I successfully set up a Stripe Connection lately and run the initial Sync at first try with a manual run set up. However, when I retried lately it seems to be broken even after 3 retries approximately at the same stage. I suspect the issue to be linked to Stripe API blocking requests after too many was sent.

source - 2022-02-22 08:22:41 INFO () DefaultAirbyteStreamFactory(internalLog):97 - Backing off _send(...) for 20.0s (airbyte_cdk.sources.streams.http.exceptions.DefaultBackoffException)
source - 2022-02-22 08:23:06 INFO () DefaultAirbyteStreamFactory(internalLog):97 - Caught retryable error '' after 3 tries. Waiting 20 seconds then retrying...
source - 2022-02-22 08:23:06 INFO () DefaultAirbyteStreamFactory(internalLog):97 - Backing off _send(...) for 40.0s (airbyte_cdk.sources.streams.http.exceptions.DefaultBackoffException)
source - 2022-02-22 08:23:51 INFO () DefaultAirbyteStreamFactory(internalLog):97 - Caught retryable error '' after 4 tries. Waiting 40 seconds then retrying...
source - 2022-02-22 08:23:51 INFO () DefaultAirbyteStreamFactory(internalLog):97 - Backing off _send(...) for 80.0s (airbyte_cdk.sources.streams.http.exceptions.DefaultBackoffException)
source - 2022-02-22 08:25:16 INFO () DefaultAirbyteStreamFactory(internalLog):97 - Caught retryable error '' after 5 tries. Waiting 80 seconds then retrying...
source - 2022-02-22 08:25:16 ERROR () DefaultAirbyteStreamFactory(internalLog):95 - Giving up _send(...) after 6 tries (airbyte_cdk.sources.streams.http.exceptions.DefaultBackoffException)
source - 2022-02-22 08:25:16 ERROR () DefaultAirbyteStreamFactory(internalLog):95 - Encountered an exception while reading stream SourceStripe

Providing a successful run log here

Hi @Guillaume Chevalier, are you using incremental load or full refresh? We've an ongoing issue to improve Stripe load performance here. What you suspect is right: • the connector receive rate limited response from stripe • it tries to perform exponential backup (waiting from 5secs to 80sec) • after retrying 6 time the connector stops You could try to reduce the Lookback Window to make less api calls.

You could try to reduce the Lookback Window to make less api calls.

I’ll try that 🙂 Thanks a lot 🙏