Hi, i'm trying to connect Netsuite community connector.
I went through the entire documentation on this and defined everything mentioned there.
When trying to set up the connection - the testing fails on this error:
Configuration check failed
HTTPError('400 Client Error: Bad Request for url:
https://xxxxxxx.suitetalk.api.netsuite.com/services/rest/record/v1/contact?limit=1')
any ideas?
all of the below has been verified:
1. Verify REST Web Services is enabled
Go to Setup » Company » Enable Features » SuiteCloud tab
Scroll to SuiteTalk (Web Services) and ensure REST WEB SERVICES is checked
Also confirm CLIENT SUITESCRIPT, SERVER SUITESCRIPT, and TOKEN-BASED AUTHENTICATION are enabled
2. Verify your role has permissions to access Contact records
Go to Setup » Users/Roles » Manage Roles and edit the role assigned to your integration
Under the Permissions tab, ensure the Lists section includes the Contacts permission with at least View access
Also confirm that Transactions, Reports, Lists, and Setup sections all have the required permissions as described in the setup guide
3. Check your Realm (Account ID) format
The Realm should be your Account ID (e.g., 5319463 for production, or 5319463_SB2 for sandbox)
You can verify this under Setup » Company » Company Information
4. Verify the integration record is active
Go to Setup » Integration » Manage Integrations
Ensure the integration you created has State set to Enabled
5. Try specifying object types
If the default Contact check keeps failing, try adding specific object types in the connector configuration to test with a different record type that your role definitely has access to