Cole McCubbins
06/03/2026, 6:29 PMkapa.ai
06/03/2026, 6:30 PMHikariPool-1 - Connection is not available, request timed out after 120001ms error means Airbyte cannot reach your Redshift cluster at all. This is a network/connectivity issue, not a bug introduced by 4.0.0 itself. Things to verify: 1. Allow Airbyte Cloud IP addresses — Ensure the Airbyte Cloud IP addresses are whitelisted in your Redshift cluster's security group and network policy. [Redshift Troubleshooting] 2. Port 5439 — Confirm that TCP port 5439 is explicitly open in your security group rules (not just "allow all traffic" — that has been known to not work in some cases). [Forum Post] 3. Private VPC — If your Redshift cluster is in a private VPC, you may need to configure an SSH Bastion Host or allow cross-VPC connections. [Redshift Troubleshooting] 4. Redshift Serverless hostname — If you're using Redshift Serverless, double-check that the endpoint hostname in your configuration is correct (the Serverless endpoint format differs from provisioned clusters). [Forum Post] Regarding the 4.0.0 upgrade itself: Version 4.0.0 is a full rewrite using the Direct-Load paradigm (removal of raw tables). If you interact with raw tables (_airbyte_raw_*) in downstream models, those will break. However, the connection timeout you're seeing is a pre-sync connectivity failure, not a data model issue. [Migration Guide] If connectivity was working before the upgrade and nothing else changed, I'd recommend: • Re-checking your security group rules • Temporarily rolling back to 3.5.4 to confirm the issue is upgrade-related • Reaching out to Airbyte support with your connector logs for further investigation 👍 0 button 👎 0 button ℹ️ Tip: Mention @kapa.ai in the thread for follow-ups or DM the app for 1-to-1 help.Cole McCubbins
06/03/2026, 6:31 PMCole McCubbins
06/03/2026, 6:44 PMkapa.ai
06/03/2026, 6:44 PM