Rafael Felipe
03/09/2026, 12:17 PMException occurred while getting the delegate read iterator, closing SSH tunnel io.airbyte.commons.exceptions.ConfigErrorException: Saved offset no longer present on the server. Please reset the connection, and then increase binlog retention and/or increase sync frequencykapa.ai
03/09/2026, 12:17 PMConfigErrorException: Saved offset no longer present on the server. Please reset the connection, and then increase binlog retention and/or increase sync frequency. [Sync fails for MS SQL]
How to resolve now
1. Reset the connection in Airbyte
◦ In the Airbyte UI, open this connection and perform a Reset.
◦ This will trigger a new full snapshot and re-establish a valid CDC starting point.
2. Prevent it from happening again
You need to ensure the CDC/transaction log retains changes long enough for Airbyte to read them:
◦ Increase CDC / log retention on SQL Server
Airbyte recommends at least ~7–10 days of CDC retention for MSSQL so that offsets don’t fall out of range between syncs. [MSSQL LSN retention]
◦ Or increase sync frequency
Make sure your sync schedule is more frequent than the retention window, so Airbyte always reads changes before they are cleaned up. [CDC best practices]
If, after increasing retention and/or sync frequency, you still see the same error immediately after a cleanup job, you may be hitting a connector bug similar to the open MSSQL issues; in that case, capturing full logs and referencing the existing issues when opening a ticket would be the next step. [Sync fails for MS SQL; MSSQL LSN regression] 👍 0 button 👎 0 button ℹ️ Tip: Mention @kapa.ai in the thread for follow-ups or DM the app for 1-to-1 help.