hey team, we get this error is our zendesk > bq...
# replication-troubleshooting
n
hey team, we get this error is our zendesk > bq connection:
Response Code: 429, Response Text: Pagination limit reached for offset model
. Is this something we need to configure on zendesk side or we can somehow set the pagination limit on airbyte? Thanks!
✍️ 1
e
Hi. Both options would be great. 1. try to see if you can make a higher limit for your api account. 2. request an issue to take a look at this
u
@[DEPRECATED] Marcos Marx turned this thread into Zendesk ticket 2717 to ensure timely resolution!
s
These are the rate limitations that Zendesk imposes: https://developer.zendesk.com/api-reference/introduction/rate-limits/ You may have to upgrade your account depending on how much data you’re pulling. Out of curiosity, what version of the zendesk connector are you using and what streams are you syncing to bigquery?