Hi team - I'm having issues with Google Analytics ...
# ask-community-for-troubleshooting
m
Hi team - I'm having issues with Google Analytics (Universal Analytics), when I try to leverage the Custom Report feature. I can generate a custom report with no issues, up until I start adding goal conversions. This custom report works just fine:
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[{"name": "nodus_test", "dimensions": ["ga:date","ga:source","ga:medium","ga:keyword", "ga:campaign", "ga:adContent"], "metrics": ["ga:sessions","ga:transactionRevenue"]}]
But this one generates entirely NULL results:
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[{"name": "nodus_ga_customconversions", "dimensions": ["ga:date","ga:source","ga:medium","ga:keyword","ga:campaign","ga:adContent"], "metrics":["ga:sessions","ga:users","ga:goal1Completions","ga:goal2Completions","ga:goal3Completions","ga:goal4Completions","ga:goal5Completions","ga:goal6Completions","ga:goal7Completions","ga:goal8Completions","ga:goal9Completions","ga:goal10Completions","ga:goal11Completions","ga:goal12Completions","ga:transactionRevenue"]}]
Has anyone ever faced this issue? I have been banging my head against this for days, with no luck.
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u
@[DEPRECATED] Marcos Marx turned this message into Zendesk ticket 2617 to ensure timely resolution!
u
Hello! If you pull the goals data with Query Explorer, does it return the data correctly?
u
Hello! If you pull the goals data with Query Explorer, does it return the data correctly?
m
Hi @Nataly Merezhuk (Airbyte) - I was able to get this working! The primary issues seems to be that if you request a Goal Conversion that hasn't been defined in GA yet, instead of returning NULL values for that column, it makes the full report null. I think it would be worthwhile to update documentation for folks to know that as they're configuring.
u
Oh thanks for the info, so glad you got it working! I made an issue to add this to the documentation. https://github.com/airbytehq/airbyte/issues/17679