Are there any known issues with the Facebook Marke...
# ask-ai
j
Are there any known issues with the Facebook Marketing Source where, on a full refresh, the connector completes without an error does not retrieve any data for the streams
ads
,
ad_sets
and
campaigns
? We are using Airbyte version 0.55.11 and Facebook Marketing version 3.3.19
k
Yes, there is a known issue with the Facebook Marketing Source connector that matches your description. According to the [Github Issue #44393](https://github.com/airbytehq/airbyte/issues/44393), users have reported that when using the FULL OVERWRITE mode, the streams
ads
,
ad_sets
, and
campaigns
return empty results, even though the connector completes without an error. The issue was reported with connector version 3.3.15, which is close to the version you're using (3.3.19). The problem seems to occur after the deprecation of V18 of the Facebook Marketing API on August 13, 2024, and the subsequent upgrade to V19. Key points from the issue: 1. The problem occurs when using the FULL OVERWRITE mode. 2. The connector completes without errors but retrieves no data for the specified streams. 3. Users were able to retrieve data using V18 with an older version of the Airbyte Facebook source connector. 4. When using HTTP curl commands outside of Airbyte (with the same credentials and V19), data can be retrieved successfully. As a workaround, the issue reporter mentioned that using the INCREMENTAL - APPEND + DEDUPED mode instead of FULL OVERWRITE allowed them to ingest data successfully. Given that you're experiencing a similar issue with a slightly newer version of the connector, it's likely that this problem has not been fully resolved. I recommend trying the workaround mentioned (using INCREMENTAL - APPEND + DEDUPED mode) or considering downgrading to an earlier version of the connector that uses V18 of the Facebook Marketing API if possible. For the most up-to-date information on this issue and potential fixes, you may want to follow the GitHub issue or check for newer versions of the connector that might have addressed this problem.