Hey folks, Replicating Freshdesk data with Airbyte...
# ask-community-for-troubleshooting
h
Hey folks, Replicating Freshdesk data with Airbyte Cloud. Appears to be going well however the “tickets” dataset has not replicated it’s full complete history. I’m not sure why. Rate limits are set so that the connector should control how often it hits the Freshdesk API. I didn’t set an “updated-at” property when setting up the connector to limit when the replication should start. Does anyone who has experience with this connector able to shed some light on how it works?
m
Hello @Hawkar Mahmod the best way to handle issues of Airbyte Cloud is using Intercom chat. Someone of the Cloud Support team will help with your question!