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Hi <@U04SE163WC8> I am getting 502 gateway error a...
# ask-ai
g
Hi @kapa.ai I am getting 502 gateway error after self hosted installation
k
I'm sorry to hear that you're experiencing a 502 gateway error after self-hosting Airbyte. This error typically indicates that a server, while acting as a gateway or proxy, received an invalid response from an inbound server it accessed while attempting to fulfill the request. There could be several reasons for this issue: 1. Server Timeout: The server might be taking too long to respond, causing a timeout. You might want to check the server timeout time and consider increasing it if necessary. For example, in one [discussion](https://github.com/airbytehq/airbyte/discussions/37798), a user was advised to increase the timeout to 600 seconds for their HubSpot connection. 2. Load Balancer Settings: If you're using a load balancer, the backend service timeout settings could be causing the issue. In a [forum post](https://discuss.airbyte.io/t/3519), a user resolved their 502 error by increasing the GCP load balancer backend service timeout. 3. Connection Issues: There might be issues with the specific source or destination you're trying to connect to. In a [Github discussion](https://github.com/airbytehq/airbyte/discussions/34557), a user was advised to try connecting to other sources to see if the issue persists. 4. SSL Certificate Problem: If you're seeing an SSL certificate problem, this could be causing the 502 error. In a [Github issue](https://github.com/airbytehq/airbyte/issues/36343), a user encountered this problem during deployment on a MAC system. Please check these potential causes and let me know if you need further assistance.
g
@kapa.ai webserver restart
k
A message from kapa.ai
To restart the Airbyte webserver, you can use Docker Compose commands. Here are the steps: 1. Navigate to the directory where your 
docker-compose.yaml
file is located. If you followed the standard installation process, this should be the 
airbyte
directory. 2. Run the following commands to bring down the current Docker Compose setup and then bring it back up:
Copy code
bash VERSION=dev docker compose down -v   VERSION=dev docker compose up
This will restart all the services defined in your Docker Compose file, including the Airbyte webserver. Please note that you should replace 
dev
with the version of Airbyte you're using if you're not using the development version. This information is based on the [Airbyte documentation](https://docs.airbyte.com/contributing-to-airbyte/resources/developing-locally#connector-specification-caching) on developing locally. If you're facing any issues, please let me know!
g
8080 failed (97: Address family not supported by protocol)
@kapa.ai 8080 failed (97: Address family not supported by protocol)
k
A message from kapa.ai
The error message "8080 failed (97: Address family not supported by protocol)" typically indicates an issue with the network configuration, specifically related to IPv6. In one of the [forum posts](https://discuss.airbyte.io/t/3348) you provided, a user faced a similar issue with the Airbyte webapp not starting due to an IPv6 related issue in the nginx configuration. The error was resolved by disabling the IPv6 listener line in the nginx configuration file. Here are the steps they followed: 1. Stop the webapp container. 2. Remove the webapp image. 3. Rebuild the webapp image using the local config (where the IPv6 related line was commented out). 4. Rebuild the proxy image since it has the dependency on the webapp. 5. Re-run the webapp. If you're facing a similar issue, you might want to try these steps. However, please note that these steps require a good understanding of Docker and nginx configuration. If you're not comfortable with these, you might want to seek help from someone who is. If you're still facing issues, please provide more details about your setup and the exact error message you're seeing.
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