<@U04SE163WC8> Using Airbyte OSS and upgraded to v...
# ask-ai
a
@kapa.ai Using Airbyte OSS and upgraded to version 0.63.8 just now. It broke my connection from MySQL and Zendesk to Redshift with the message: Check failed because of an internal error. MySQL version 3.3.25 or 3.5.0 both fail with the same message. Redshift version 3.3.1.
k
I'm sorry to hear that you're experiencing issues with your MySQL and Zendesk connections to Redshift after upgrading Airbyte. Based on the knowledge sources provided, there are a few steps you can take to troubleshoot this issue: 1. Check your MySQL version: There was a known issue with MySQL connections that was resolved in version 0.6.9. If you're using an older version, you might want to consider upgrading. You can find instructions on how to do this [here](https://github.com/airbytehq/airbyte/pull/16411). 2. Check your Zendesk connection: There have been reported issues with the Zendesk connector, particularly with the Chat connector. One user reported resolving their issue by removing the Zendesk connections before launching the upgrade, then recreating them in Airbyte and performing a full refresh. 3. Check your Redshift connection: There was a reported issue with the Redshift connector throwing an I/O error while syncing. This issue was marked as a duplicate of another issue, so it might be worth checking the original issue for potential solutions or workarounds. 4. Update your connector images: If you're using Airbyte Open Source, you'll need to manually update your connector images in your local registry. You can do this by going to Settings > Sources, finding your connector in the list, and selecting "Change" to update your OSS version to the latest available version. You can find more detailed instructions [here](https://docs.airbyte.com/integrations/sources/zendesk-talk-migrations#for-airbyte-open-source-update-the-local-connector-image). If none of these steps resolve your issue, I would recommend creating a new topic on the [Airbyte forum](https://discuss.airbyte.io/) or opening a new issue on the [Airbyte GitHub](https://github.com/airbytehq/airbyte/issues/new?assignees=&amp;labels=type%2Fbug%2C+needs-triage&amp;template=bug-report.md&amp;title=) to get further assistance from the community and the Airbyte team.