Jerri Comeau [1:15 PM] Hi there! Thank you for yo...
# troubleshooting
j
Jerri Comeau [1:15 PM] Hi there! Thank you for your time posting in the Troubleshooting Slack Channel. This week we’re moving our support discussions over to discuss.airbyte.io; if you would be so kind as to post your questions there, you’ll be able ask for help from fellow users as well as the Airbyte team. It is our intention that as of Friday afternoon (Pacific Time) we will lock this channel to everything except administrator posts. We’ll leave everything in place for the rest of April if you need to get information or troubleshooting from existing threads, with the intention of archiving the channel in early May. We really appreciate everyone helping us to build our community, and we’re looking forward to the next phase. Sincerely, Jerri and the Airbyte team.
k
Is there a similar SLA in discourse vs Slack? Just asking because empriically my #troubleshooting messages are responded to very quickly but my discourse has only 2 views and it's been up for a while!
m
Sorry to hear that @Kyle Cheung our goal is to become even better in Discourse. This week we’re having a kickoff event and maybe the time to response will be slower.
k
No worries, I really appreciate the help from Airbyte team to date! Thanks for all your hardwork