Maxime Laigre
06/04/2024, 9:41 AM<gid://shopify/BulkOperation/4990127538521>
exited with FAILED, details: {\"data\":{\"node\":{\"id\":\"gid://shopify/BulkOperation/4990127538521\",\"status\":\"FAILED\",\"errorCode\":\"ACCESS_DENIED\",\"createdAt\":\"2024-06-04T093853Z\",\"objectCount\":\"0\",\"fileSize\":null,\"url\":null,\"partialDataUrl\":null}},\"extensions\":{\"cost\":{\"requestedQueryCost\":1,\"actualQueryCost\":1,\"throttleStatus\":{\"maximumAvailable\":4000.0,\"currentlyAvailable\":3999,\"restoreRate\":200.0}}}}kapa.ai
06/04/2024, 9:41 AMACCESS_DENIED
error during a BULK job. This error typically indicates that there is an issue with the permissions or access rights for the Shopify API. Here are a few steps you can take to troubleshoot and resolve this issue: 1. Check API Credentials: Ensure that the API credentials (API key and password) you are using for the Shopify connector have the necessary permissions to perform bulk operations. You may need to generate new credentials with the appropriate access rights. 2. Review Shopify App Permissions: Verify that the Shopify app you are using has the required permissions. The app should have read and write access to the data you are trying to fetch. 3. Firewall Settings: Make sure that your firewall settings are not blocking the connection to Shopify. This has been a common issue as noted in the [forum post](https://discuss.airbyte.io/t/2636): > "Which is caused (mostly) for Firewall configuration." 4. Connector Version: Ensure you are using the latest version of the Shopify connector. There have been updates and fixes in recent versions that might resolve your issue. For example, a recent issue with empty fields was fixed in the latest version as mentioned in the [GitHub issue](https://github.com/airbytehq/airbyte/issues/30543): > "This is fixed in the most recent version of connector so can be closed." 5. Check Logs: Review the logs for any additional error messages or details that might provide more context on why the access is being denied. This can help pinpoint the exact cause of the issue. If you have verified all the above and the issue persists, you may want to reach out to Shopify support to ensure there are no account-specific restrictions or issues. For more detailed troubleshooting, you can refer to the [Airbyte documentation](https://docs.airbyte.com/) or the [Shopify API documentation](https://shopify.dev/docs/admin-api). If you need further assistance, feel free to provide more details or check the Airbyte community forums for similar issues.Maxime Laigre
06/04/2024, 9:42 AMkapa.ai
06/04/2024, 9:42 AMRead
and Configuration Access
permissions to enable the connector to correctly load data, as mentioned in the [Opsgenie setup guide](https://docs.airbyte.com/integrations/sources/opsgenie#setup-guide). By following these steps, you can ensure that your API credentials have the necessary permissions to perform bulk operations with the Shopify connector.