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#ask-community-for-troubleshooting
Title
# ask-community-for-troubleshooting
j

Jason Rich

03/31/2022, 1:50 AM
Hey team. I am setting up an
airtable
connector for my marketing team, and I am running into an issue when specifying the tables within the base to pull in. When I specify the table name I get the
HTTPSConnectionPool(host='<http://api.airtable.com|api.airtable.com>', port=443): Max retries exceeded with ...
error. However, when don't specify the table the source in created (and ultimately connector), however, no data pulls in. Many thanks for the assist.
đź‘€ 1
o

Octavia Squidington III

03/31/2022, 2:29 AM
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o

Octavia Squidington III

03/31/2022, 3:45 PM
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m

Marcos Marx (Airbyte)

03/31/2022, 10:08 PM
@Jason Rich are you saying when you add a table prefix?
j

Jason

03/31/2022, 10:17 PM
In the connector, if I add a table name in the dialog box (either the table name, table_id) it fails. If I leave the table box empty the source/connector will connect to the base, but doesn’t recognize any of tables, therefore, it doesn’t pull in any data.
m

Marcos Marx (Airbyte)

03/31/2022, 10:40 PM
can you share the complete logs of the failed sync?
j

Jason

03/31/2022, 10:49 PM
Sure. When get home I'll spin the contianer and pull the logs.
j

Jason Rich

03/31/2022, 11:37 PM
@Marcos Marx (Airbyte) logs attached of both the no table (and thus no data) and with table but failed connector.
@Marcos Marx (Airbyte) any thoughts on the above?