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b

Bala

12/06/2020, 6:35 PM
Any insights..
u

user

12/06/2020, 6:36 PM
Hi Bala, this image is displayed typically when you start airbyte and visit the UI before the server has had time to start up
u

user

12/06/2020, 6:36 PM
if you visit the UI now do you still see this issue?
u

user

12/06/2020, 6:36 PM
yes
u

user

12/06/2020, 6:36 PM
and i see the init and seed are not starting too
u

user

12/06/2020, 6:36 PM
Also, it’s expected that the
seed
and
init
images exit
u

user

12/06/2020, 6:36 PM
ok , good to know
u

user

12/06/2020, 6:36 PM
they’re just images used for bootstrapping
u

user

12/06/2020, 6:37 PM
how much time typically the startup take?
u

user

12/06/2020, 6:37 PM
should be no more than 20 seconds
u

user

12/06/2020, 6:37 PM
or is there a log area i can check
u

user

12/06/2020, 6:37 PM
can you force refresh the airbyte UI
u

user

12/06/2020, 6:37 PM
cmd-shift-r on chrome mac
u

user

12/06/2020, 6:38 PM
no luck. the server is remote Ubuntu …
u

user

12/06/2020, 6:38 PM
got it. So Airbyte is running on a remote Ubuntu and not locally?
u

user

12/06/2020, 6:38 PM
yes
u

user

12/06/2020, 6:38 PM
and i am doing port forwarding using VS Code.
u

user

12/06/2020, 6:39 PM
can you also port forward 8001 to local 8001?
u

user

12/06/2020, 6:42 PM
ok doing now
u

user

12/06/2020, 6:43 PM
now it worked
u

user

12/06/2020, 6:43 PM
i see this on 8001 though
u

user

12/06/2020, 6:43 PM
8000 worked.
u

user

12/06/2020, 6:44 PM
8001 is the API server, 8000 is the UI
u

user

12/06/2020, 6:44 PM
Got it.
u

user

12/06/2020, 6:44 PM
surprising it needed the local route - expected it will work internally
u

user

12/06/2020, 6:46 PM
thanks @s
u

user

12/06/2020, 6:46 PM
Yeah, I agree that it’s not ideal
u

user

12/06/2020, 6:46 PM
out of curiosity, were you following one of the setup guides?
u

user

12/06/2020, 6:46 PM
or did you go for a DIY installation?
u

user

12/06/2020, 6:47 PM
skipped to
u

user

12/06/2020, 6:47 PM
as i have already have ec2 system where i am running other docker images
u

user

12/06/2020, 6:48 PM
and didnt use the tunnel from thedocument
u

user

12/06/2020, 6:48 PM
and used VS Code Tunnel - DIY
u

user

12/06/2020, 6:48 PM
missed the subtle tunnel step from this ssh
u

user

12/06/2020, 6:48 PM
hope that helps
u

user

12/06/2020, 6:51 PM
thanks for help @s
u

user

12/06/2020, 6:53 PM
Got it — thanks for the explanation. Glad you’re up and running now! Let us know if there is anything else we can help wtih
u

user

12/06/2020, 6:55 PM
Yep will do.
u

user

12/09/2020, 8:01 AM
I had the same problem while using the GCP guide. I expect some ports have to be opened in the firewall?
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