<@U04SE163WC8> I get following error when trying t...
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@kapa.ai I get following error when trying to use shopify with postgres
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Message: HikariPool-1 - Connection is not available, request timed out after 10002ms.
k
The error message you're seeing,
HikariPool-1 - Connection is not available, request timed out after 10002ms
, is a common issue when there's a problem with the connection to your database. This could be due to a variety of reasons such as network issues, incorrect credentials, or the database server not accepting connections. Here are a few steps you can take to troubleshoot this issue: 1. Check your database connection details: Ensure that the hostname, port, username, and password are correct. Also, make sure that the user has the correct permissions to access the database. 2. Check your network: Ensure that your network allows traffic to and from the database server. This includes checking any firewalls that may be blocking the connection. 3. Increase the connection timeout: You can increase the connection timeout in the JDBC URL parameters. For example, you can add
connectTimeout=120
to increase the timeout to 120 seconds. Note that the
connectTimeout
parameter is in seconds. [source](https://docs.airbyte.com/integrations/sources/postgres/postgres-troubleshooting) 4. Check the database server: Ensure that the database server is running and accepting connections. If you're using a cloud database service, ensure that your IP is whitelisted to allow connections to the database. If you're still facing issues after trying these steps, I would recommend reaching out to the Airbyte support team on their [forum](https://discuss.airbyte.io) or [Slack](https://airbytehq.slack.com) for further assistance.